Supply Chain Warehousing & Logistics Business Analyst

What You'll Do

• Partner with warehouse operations, supply chain, and business stakeholders to identify opportunities for process improvement, automation, and data-driven insights.
• Elicit, document, and prioritize business, system, and integration requirements related to WMS, AMRs, AS/RS, and supporting platforms.
• Lead requirements gathering and facilitation sessions, asking probing questions to understand end-to-end business processes and capture current- and future-state process flows.
• Serve as the primary liaison between the business community and IT teams, including development, quality assurance, infrastructure, and vendors.
• Support the design, implementation, and continuous improvement of warehouse automation solutions, ensuring alignment with operational goals.
• Define key performance indicators (KPIs) and operational metrics; partner with analytics teams to design reports and dashboards that drive visibility and decision-making.
• Lead and contribute to cross-functional projects by managing scope, timelines, dependencies, and stakeholder communications.
• Assist the business with incident and problem management related to warehouse systems; lead root-cause analysis and planning efforts to reduce recurring issues.
• Stay current on emerging trends in warehouse automation, robotics, and supply chain technology, bringing forward recommendations and best practices.
• Mentor and support other business analysts, fostering a culture of collaboration, learning, and continuous improvement.
• Your Skills and Abilities (Required Qualifications) : Bachelors Degree in Information Systems, Supply Chain Management
• related field. 5+ years of experience as a Business Analyst, Systems Analyst
• Product Owner within supply chain, warehousing
• logistics environments.
• Hands-on experience with Warehouse Management Systems and familiarity with warehouse automation technologies, including Autonomous Mobile Robots (AMRs) and AS/RS.
• Proven ability to translate complex operational processes into clear functional and technical requirements.
• Experience working in highly automated or high-volume distribution environments.
• Proficiency with data analysis and reporting tools (e.g., Excel) and experience consuming BI and reporting platforms such as Cognos, Jira, Power BI, or similar tools.
• Strong communication and facilitation skills, with the ability to work effectively across business, IT, and vendor teams.
• Highly collaborative mindset with a passion for continuous improvement and innovation.
• What Will Give You a Competitive Edge (Preferred Qualifications): Masters Degree in Information Systems, Supply Chain Management, or related field.
• Proven experience with Infor Warehouse Management or comparable WMS platforms.
• Proven experience leading and owning small to medium scale supply chain projects with 10+ project team members.
• Exposure to industry leading supply chain technologies and digital warehouse transformation initiatives. 

GM does not provide immigration-related sponsorship for this role.
• Do not apply for this role if you will need GM immigration sponsorship now or in the future.
• This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).&#xa
• This role is based remotely, but if the selected candidate lives within a specific mile radius of a GM hub, they will be expected to report to the location three times a week {or other frequency dictated by your manager}.&#xa
• The selected candidate will be required to travel <25% for this role.&#xa
• This job may be eligible for relocation benefits.&#xa
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