Staff Quality Engineer, Post Market

What You Will Do

• Lead and prioritize multiple product quality and design improvement initiatives, providing technical leadership across complex projects and business-critical issues.
• Serve as a quality and customer advocate by driving urgent customer support, resolving escalated product concerns, and ensuring timely issue resolution.
• Lead complex investigations of customer complaints, leveraging root cause analysis, post-market data, and risk assessments to drive product safety, reliability, and performance improvements.
• Own the development, validation, and implementation of product and design changes, partnering closely with engineering, manufacturing, and suppliers to ensure successful execution.
• Drive software and hardware quality improvements by leading field issue investigations, supporting defect resolution, and influencing release strategies to address customer needs.
• Analyze and trend quality, reliability, and post-market surveillance data to identify emerging risks, inform decision-making, and drive proactive continuous improvement initiatives.
• Partner directly with customers and clinical stakeholders through field observations and site visits to understand product use, workflow challenges, and opportunities for innovation.
• Provide technical mentorship and quality leadership across the organization while supporting Quality Systems activities, new product development efforts, and strategic business initiatives, including acquisitions.
• What you need : Required Qualifications Bachelor's degree in Engineering or related Minimum of 4+ years of experience in engineering, design, quality, usability/human factors
• related Preferred Qualifications Engineering degree in Electrical, Computer Science, Software
• Biomedical Engineering with a heavy emphasis on Electrical or Software 4-7 years of related experience in R&D/design, design assurance, usability/human factors, quality, systems engineering Hands-on design experience with software or hardware Root cause analysis and troubleshooting experience Familiarity with ISO 14971, ISO 13485, ISO 60601, ISO 62366, and/or ISO 62304 Commitment to excellence and high standards.
• Excellent written and oral communication skills.
• Strong organizational, problem-solving, root cause and analytical skills.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Proven ability to handle multiple projects and meet deadlines.
• Good judgment with the ability to make timely and sound decisions.
• Acute attention to detail.
• United States of America Pay Ranges: Puerto Rico : $77,700 - $129,500 USD Annual USN : $89,300 - $148,800 USD Annual US5 : $93,800 - $156,200 USD Annual US10 : $98,200 - $163,700 USD Annual US15 : $102,700 - $171,100 USD Annual US20 : $107,200 - $178,600 USD Annual US30 : $116,100 - $193,400 USD Annual View the U.S. work location and transparency guide to find the pay range for your location.
• Travel Percentage: 20% Stryker Corporation is an equal opportunity employer.
• Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.
• Stryker is an EO employer – M/F/Veteran/Disability.
• Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed
• disclosed their own pay or the pay of another employee or applicant.
• However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing
• action, including an investigation conducted by the employer
• (c) consistent with the contractor’s legal duty to furnish information.