Renewals Manager [German speaking]
Asana•1d ago
MunichHybridFull-timeManager Level5+ yrs exp
- As a member of our Renewals team, you will be instrumental in defining, testing
- growing a renewals model that balances high volume scale with top-down positioning . The Renewals team is an integral part of Asana's success, partnering wit h customers and internal stakeholders such as Account Executives, Customer Success Managers & Finance to ensure A sana customers are set up for continued success from their Asana investment . Your primary focus will be managing client renewals to maximize r etention, identify expansion opportunities
- drive a high degree of customer satisfactio n .
- This role is based in our Munich office with an office-centric hybrid schedule . Th e standard in-office days are Monday, Tuesday
- Thursday . Most Asanas have the option to work from home on Wednesdays . Working from home on Fridays depends on the type of work you do and the teams wi th which you partner . If you're interviewing for this role, your recruiter will share more about the in-office requirements .
- What you’ll achieve
- Secure and Retain Revenue: Protect revenue, incentivize multi-year agreements, and secure renewal contracts in advance of expiration .
- Close Renewals: Understand customer needs and demonstrate account management capabilities to bring renewals to closure .
- Engage Key Stakeholders: Partner with decision-makers to identify customer requirements, budget, core stakeholders, and approval processes while uncovering roadblocks to ensure on-time commitments .
- Manage Territory Processes: Own and execute the quote-to-close processes for all renewals within an assigned territory .
- Defend Market Share: Effectively defend against competitive pressures .
- Forecast Accurately: Maintain and report an accurate rolling 90-day forecast of renewals .
- Cross-Functional Collaboration: Communicate and effectively partner with Deal Desk, Sales Operations, Legal, Finance, and Sales Management to navigate complex customer requests .
- Drive Process Efficiency: Assist with enhancing and improving systems and processes to increase internal operational efficiencies .
- About you
- 2–5 years of experience with software/subscription renewals or account management; SaaS experience is a plus .
- Fluency in German .
- Proficiency in contract negotiations, value selling, discovery, closing skills, and a consistent track record of quota achievement .
- Strong organizational and time-management skills, paired with precise written and verbal communication attributes .
- Experience creating pricing presentations and delivering them to C-level customers .
- Thrives when partnering with Sales and Customer Success teams to achieve common organizational goals .
- Ability to drive momentum and on-time renewals by connecting dots at large organizations, influencing stakeholders, and driving collaboration .
- Approaches work with empathy and a creative, problem-solving mindset .
- Capable of balancing a comple x book of business while maintaining customer satisfaction and retention in a fast-paced environment .
- Demonstrates curiosity about AI tools and emerging t echnologies, with a willingness to learn and leverage them to enhance productivity, collaborati on, or decision-making .
- At Asana, we're committed t o building teams that include a variety of backgrounds, perspectiv es
- skills, as this is critical to helpin g us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still en courage you to apply .
- What we’ll offer
- Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission . We believe that compensation should be reflective of the value you create relative to the market value of your role . To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit .
- For this role, the estimated base salary range is between €63,000 - €79,800 . The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process . The listed range above is a guideline
- the base salary range for this role may be modified .
- In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), an d benefits . If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role .
- We strive to provide equitable and competitive benefits packages that supp ort our employees worldwide and include :
- Mental health, wellness & fitness benefits
- Career coaching & support
- Inclusive family building benefits
- Long-term savings or retirement plans
- In-office culinary options to cater to your dietary preferences
- These are just some of the benefits we offer
- benefits may vary based on role, country
- local regulations . If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role .
- #LI-Hybrid
- About us
- Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes
- Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
- Join Asana’s Talent Network to stay up to date on job opportunities and life at Asana.
Required skills
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