Program Manager - FTC, Field Ops- Last Mile Expansion
Amazon Deutschland Transport GmbH•2h ago
DE, BY, MunichOnsiteFull-timeManager Level5+ yrs exp
Top focus
Program Manager
- This is a Fixed-Term Contract for 12 months. Please submit your CV in English We are seeking a Program Manager to streamline
- elevate our processes and drive program improvement and optimization within the Amazon Last Mile Expansion business in Germany. The Program Manager will automate our processes, increase our efficiency
- enable us to deliver larger-scale results. Additionally, the ideal candidate will partner with station managers and operators to identify and implement process and program improvements. The Amazon Last Mile Expansion program is designed to enable Amazon to support speed initiatives and on-demand capacity in the EU. This program is powered by a sophisticated mobile app that works in concert with our advanced logistics systems, allowing operators to onboard, schedule delivery times, guide them through their deliveries with in-app mapping and navigation
- more. The approach and technology are disruptive and promise to challenge traditional approaches, potentially revolutionizing industry operations. The successful candidate has experience in program management and optimization. They will be self-motivated, passionate, analytically proficient
- detail-oriented, with communication skills. The ideal Program Manager will be comfortable working independently to drive growth and change in a fast-paced environment. Key job responsibilities Find opportunities to automate and optimize existing Last Mile processes. This includes, but not limited to, our under the roof processes and on road processes. You will partner with the Amazon Logistics DE team to deploy program, process and station improvements. The successful candidate will also manage AMZL and SSD-D stations where we operate this program by partnering with station operations in order to improve the driver experience under the roof to hit cost, safety, quality targets for the program. Another part of the role will be recommending changes and using your project management and stakeholder management skills to put new processes in place. Partner with WW Flex/ Last Mile teams to understand common challenges to adopt standard practice and identify opportunities to collaborate with tech teams to build automated tooling and solutions to hand off our processes. A day in the life As a Program Manager, you’ll be at the forefront of making Amazon’s logistics better – which means improving safety, productivity
- quality. You will partner with the Amazon Logistics DE team to deploy program, process and station improvements. The successful candidate will also manage 3P partner suppliers by optimizing scheduling and routing and enhancing driver capacity in order to hit cost, safety, quality targets for the program. Another part of the role will include partnering with station managers and associates to determine current pain points in the program, root cause problems and identify short and long term solutions to improve partner and driver experience while achieving business metrics.
- Bachelor's degree or equivalent - Experience in project or program management - Experience in operational logistics/supply chain, manufacturing, transportation, general management or an engineering role - Knowledge of MS-Office tools including Word, Excel, PowerPoint and Visio - Speak, write
- read fluently in English
- Experience with SQL - Speak, write
- read fluently in German - Experience that includes strong analytical skills, attention to detail
- effective communication abilities - Experience applying key financial performance indicators (KPIs) to analyses
- experience in identifying, leading
- executing opportunities to improve, automate, standardize or simplify finance or business tools and processes - Experience in stakeholder management and communication management Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. m/w/d Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Required skills
Security