Senior Research Manager, Physical Product
Top focus
At WHOOP, we’re on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies, behaviors, and daily lives. WHOOP Labs is the research and physical product testing arm of WHOOP.
We conduct human-centered research and hardware validation to ensure our devices, components, and systems meet the highest standards of scientific rigor, usability, and performance. WHOOP is hiring a Senior Research Manager, Physical Product to lead and scale research efforts supporting hardware advanced development and physical product innovation.
This is a senior leadership role responsible for shaping research strategy across the hardware lifecycle—from early concept through NPI and continuous improvement. As a strategic partner, program leader, and people manager, you will build deep cross-functional relationships, drive operational excellence across complex research programs, and develop a high-performing team that delivers rigorous, high-impact research
Responsibilities
- Serve as the primary research partner to Hardware, Systems, Product, Signal Processing
- Quality teams, representing WHOOP Labs in roadmap and planning discussions and ensuring research strategy aligns with hardware priorities and long-term product vision.
- Shape how research informs decision-making across the physical product lifecycle by advocating for rigorous, data-driven development practices and translating benchtop validation into meaningful human subject research.
- Own intake, scoping, prioritization, resourcing
- execution of physical product research initiatives, partnering closely with Program Management to manage risk, communicate progress
- drive operational excellence across research workflows and lab operations.
- Provide senior-level leadership for hardware validation study design, protocol development, benchmarking methodologies, test method development
- mixed-methods research, ensuring scientific rigor and actionable insights.
- Serve as a senior individual contributor on complex hardware validation initiatives while championing participant experience and best practices in human subjects research.
- Manage, coach, and develop a team of researchers and coordinators, fostering strong research craft, operational discipline, cross-functional collaboration, accountability, and continuous improvement
Qualifications
- Bachelor’s or Master’s degree in Mechanical Engineering, Human Factors, Biomedical Engineering, Design Research, Psychology, Exercise Science
- a related field. 5+ years of experience conducting research for physical products, ideally within hardware, health technology, wearables
- consumer product environments, with demonstrated experience bridging technical validation and human subject research. 3+ years of people management experience, including coaching, performance development, team scaling
- leading cross-functional research programs across hardware development lifecycles (NPI through CI).
- Strong understanding of hardware systems and experience operating within engineering-driven product development environments.
- Proven ability to build trusted relationships, influence without direct authority, and communicate effectively with senior stakeholders through written, verbal, and executive-level presentations.
- Experience managing research vendors and external partners, coupled with strong organizational skills, attention to detail, and the ability to navigate ambiguity in fast-paced environments.
- Strong technological fluency, including experience with data management systems and leveraging AI tools to improve operational efficiency while maintaining research rigor and quality standards.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
- Interested in the role, but don’t meet every qualification?
- We encourage you to still apply!
- At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience.
- As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
- WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility.
- It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
- An employer who violates this law shall be subject to criminal penalties and civil liability.
- The WHOOP compensation philosophy is designed to attract, motivate
- retain exceptional talent by offering competitive base salaries, meaningful equity
- consistent pay practices that reflect our mission and core values.
- At WHOOP, we view total compensation as the combination of base salary, equity
- benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
- The U.S. base salary range for this full-time position is $120,000 - $160,000.
- Salary ranges are determined by role, level, and location.
- Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
- In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
- These ranges may be modified in the future to reflect evolving market conditions and organizational needs.
- While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.