IN_Senior Associate_Process Excellence & Process Integration Engineer_GCC_Advisory_Bangalore

Line of Service Advisory Industry/Sector Not Applicable Specialism Microsoft Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency.

These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications.

You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities.

This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life.

Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law.

We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Job Description & Summary A career within ......................... *Responsibilities: Experience in Business analysis and Process/Service Excellence Assessing existing processes, process performance, process documentation and governance, assist in the creation of to-be state processes and develop and execute continuous improvement programs Act as a bridge to align processes connecting business, operations, technology, and support teams Good written and verbal communication skills, collaboration, and stakeholders’ management skills Strong analytical and problem-solving skills Good understanding of (one or more): CMMI framework ISO 9001 / 20000 standards Agile methodology Change management principles Six Sigma trained (Green Belt / Black Belt).

Experience & Specialized Knowledge Required · 6+ years of relevant experience in Sales Operations / Sales Excellence / Process Consulting. Experience in freight forwarding, logistics, or supply chain industry is strongly preferred · Experience with Operations and Technology implementations in the organizations.

Delivery and operations with global exposure preferred · Ability to work with stakeholders across the organizational spectrum. Being part of organizational governance processes is desired · Experience with business Process design, Business blueprints, Validation of process improvements & Technology interventions, Aligning value delivery, Process architecture & Design, Governance & Control models, and Playbook development · Facilitate workshops to gather business workflow information, approval flows, and existing governance structures.

Gather user requirements and process rules / controls · Document the current As-Is process, identify the deficiencies, and define the To-Be state while identifying the levels for business process improvement and automation opportunities with tangible results · Experience with end-to-end process mapping across the core business and support functions of the organization.

Experience with driving and managing process and performance improvement projects in the organization · Experience in the development of Policies, SOPs, and work instructions based on the transition of business processes from different parts of the organizations.

Processes can be for core business or support functions · Ability to assess the performance of processes based on distributed data across the organization. Experience with managing data and documentation across varied environments. * Mandatory skill sets Sales Operations / Sales Excellence / Process Consulting.

Experience in freight forwarding, logistics, or supply chain industry is strongly preferred *Preferred skill sets Desirable certifications (one or more): Change Management / Business Analyst Certification / Certified Scrum Master / Lean Six Sigma (Green / Black Belt) / ISO Lead Auditor / ISO Internal Auditor / any other. *Years of experience required 5+ *Education Qualification Must have a professional degree: BTech / MBA / both preferred · Desirable certifications (one or more): Change Management / Business Analyst Certification / Certified Scrum Master / Lean Six Sigma (Green / Black Belt) / ISO Lead Auditor / ISO Internal Auditor / any other.

Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Master of Engineering, Bachelor of Engineering Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Sales Operations and Sales Development, Sales Process Consulting Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Communication, Creativity, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Performance Assessment, Performance Management Software {+ 16 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Available for Work Visa Sponsorship?

Government Clearance Required? Job Posting End Date July 23, 2026