Technical Program Manager

• About Turing
• Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises looking to deploy advanced AI systems. Turing accelerates frontier research with high-quality data, specialized talent
• training pipelines that advance thinking, reasoning, coding, multimodality
• STEM. For enterprises, Turing builds proprietary intelligence systems that integrate AI into mission-critical workflows, unlock transformative outcomes
• drive lasting competitive advantage.
• Recognized by Forbes, The Information
• Fast Company among the world’s top innovators, Turing’s leadership team includes AI technologists from Meta, Google, Microsoft, Apple, Amazon, McKinsey, Bain, Stanford, Caltech
• MIT. Learn more at www.turing.com

Job Description

• Technical Program Manager – AI/LLM Training Programs
• Role Overview
• We are seeking an experienced Technical Program Manager (TPM) to oversee end-to-end program management for AI/LLM training initiatives, large-scale dataset creation efforts
• cross-functional operations with our global data partners. This role requires a strong technical foundation, exceptional stakeholder management skills
• an ability to drive complex, multi-team programs to success.
• You will work closely with data scientists, ML engineers, annotation teams, QA specialists, and external partners to ensure projects are delivered with consistent quality, on time, and within scope.
• Key Responsibilities
• Program Planning & Execution
• Lead strategic planning, execution, and delivery of AI/LLM training programs and dataset creation projects.
• Define program scope, milestones, KPIs, and timelines; manage risks, resource needs, and dependencies.
• Build and maintain program dashboards, progress reports, and documentation for internal and external partners.
• Cross-Functional Coordination
• Collaborate with data labs, engineering, research, annotation, QA, and vendor teams to align goals and drive execution.
• Manage communication across technical and non-technical stakeholders, ensuring clarity and accountability.
• Facilitate sprint planning, standups, and operational reviews for multi-stream program teams.
• Quality & Process Management
• Implement scalable processes for data quality oversight, annotation workflows, and model training pipelines.
• Monitor dataset quality metrics and coordinate issue resolution with labeling and QA teams.
• Drive continuous improvement initiatives across tools, workflows, compliance, and documentation.
• Technical Leadership
• Understand data schemas, ML model training needs, labeling guidelines, and evaluation frameworks.
• Work with technical teams to surface requirements, solve bottlenecks, and optimize program workflows.
• Support integration of internal tools, automation, and AI-assisted labeling systems.
• Vendor & Client Engagement
• Act as the primary program point of contact for global data lab clients.
• Manage vendor relationships, SLAs, compliance, and delivery expectations.
• Prepare and lead client reviews, performance assessments, and strategic planning discussions.
• Qualifications
• Required
• 5+ years of program or project management experience, preferably in AI, ML, data operations, or large-scale tech programs.
• Strong understanding of AI/ML concepts (LLMs, dataset creation, labeling pipelines, data quality, model evaluation).
• Proven experience delivering multi-phase technical programs with cross-functional global teams.
• Excellent communication, stakeholder management, and problem-solving skills.
• Experience with project management tools (e.g., Jira, Asana, Notion) and data/documentation systems.
• Ability to manage ambiguity, operate independently, and drive outcomes in fast-paced environments.
• Preferred
• Experience working with data annotation vendors, research labs, or ML ops teams.
• Familiarity with prompt engineering, RLHF, supervised fine-tuning (SFT), or evaluation dataset creation.
• Values
• We are client first : We put our clients at the center of everything we do, because their success is the ultimate measure of our value.
• We work at Start-Up Speed: We move fast, stay agile and favor action because momentum is the foundation of perfection
• We are AI forward: We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity.
• Advantages of joining Turing
• Amazing work culture (Super collaborative & supportive work environment; 5 days a week)
• Awesome colleagues (Surround yourself with top talent from Meta, Google, LinkedIn etc. as well as people with deep startup experience)
• Competitive compensation
• Flexible working hours
• Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status
• any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace and celebrate authenticity, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
• For applicants from the European Union, please review Turing's GDPR notice here .