Sales Associate - Part Time, Roosevelt Field

Overview

• At Gymshark, our stores are more than just places to shop. They’re spaces where our community comes together, feels inspired and receives an exceptional brand experience. As a Sales Associate, you'll create a welcoming, energetic environment for every customer while bringing our values to life on the shop floor. You'll play a key role in delivering outstanding service, building customer confidence through expert product knowledge
• ensuring our store looks and operates at its very best. Whether you're helping customers find the perfect fit, supporting stock replenishment
• keeping standards high during busy trading periods, you'll be part of one team working towards one goal: creating unforgettable customer experiences.
• WHAT YOU'LL BE DOING:
• Delivering an exceptional customer experience by greeting customers warmly, offering proactive support, and building genuine connections.
• Providing personalised product recommendations, sizing guidance, and fit advice to help customers find exactly what they need.
• Confidently recommending complementary products and complete outfit solutions that add value to the customer journey.
• Promoting Gymshark Membership and communicating its benefits clearly and authentically.
• Supporting store performance by contributing to daily sales and service targets.
• Maintaining exceptional visual standards across the shop floor, fitting rooms, and accessory displays.
• Ensuring best-selling products are replenished, correctly sized, and always available for customers.
• Processing deliveries, organising stockrooms, and supporting inventory management activities.
• Handling customer queries, returns, and exchanges with professionalism, empathy, and a solutions-focused mindset.
• Collaborating closely with teammates across the sales floor and back-of-house to ensure smooth store operations.
• Supporting the onboarding and development of new team members by sharing knowledge and best practices.
• Adapting to changing priorities and jumping between tasks to support the needs of the business.
• WHAT YOU'LL NEED:
• Previous experience in a fast-paced customer-facing retail environment.
• A passion for delivering outstanding customer service and creating memorable experiences.
• Confidence communicating with customers and collaborating with teammates.
• Strong multitasking skills and the ability to remain organised in a busy environment.
• A positive, proactive attitude with a willingness to learn and develop.
• Excellent attention to detail and pride in maintaining high store standards.
• A solutions-focused mindset and the ability to stay calm under pressure.
• Flexibility to work across a variety of shifts, including evenings, weekends, and peak trading periods.
• Valid Right to Work status.
• SALARY RANGE
• This role has a salary range between $18.00 - $18.75 per hour. The base pay offered is based on market, experience, and skills.
• THE PERKS.
• Standard benefits include:
• Comprehensive Medical, Dental & Vision plans
• Performance-based Bonus opportunity
• Competitive PTO
• Contributory 401(k)
• Gymshark Employee Discount & long service awards
• Funded multi-site fitness membership
• Enhanced Family Leave plans
• STD & LTD plans
• Note: The bonus program and benefits have certain eligibility requirements. Gymshark reserves the right to amend these programs in whole or in part at any time without advance notice.
• BELONGING AT GYMSHARK.
• Our mission is to be a place where everyone belongs. We’re an equal opportunities employer
• for us that means we always strive to be as inclusive as possible in all aspects of employment, right from your application. We’re committed to finding reasonable adjustments* for candidates with specific needs or have a disability during our recruitment process
• all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. *If you’d like to request a reasonable adjustment please email peopleteamusa@gymshark.com.