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Employee Experience & Workplace Manager

Hellofresh5h ago
United KingdomHybridFull-timeMid Level2+ yrs exp
  • Job Description
  • As the Employee Experience & Workplace Manager at HelloFresh, you will be the strategic driver of employee engagement, company culture
  • workplace operations across Australia and New Zealand. This role is based in Chippendale, Sydney
  • reports directly to the Director of People & Culture. In this role, you will lead and mentor a distributed team of Workplace Operations Coordinators across Sydney, Brisbane
  • NZ to optimise hybrid office layouts. You will act as a key change agent and storyteller with data, partnering closely with business leaders to drive cultural shifts, design strategic action plans
  • oversee our vibrant, safe
  • high-performing hybrid work environments in Sydney, Brisbane
  • You will…
  • Drive Engagement & Data Storytelling: Interpret raw metrics from Peakon lifecycle surveys to build compelling executive decks and partner with HRBPs to execute data-driven regional engagement strategies.
  • Lead Cultural Execution: Own the end-to-end planning of our annual calendar of cultural and learning events, from large-scale parties to local initiatives, acting as a strategic advisor to local leadership teams.
  • Deliver L&D & Capability Roadmaps: Partner with the global team and our local HRBPs to deliver high-impact Learning & Development initiatives, organising a quarterly roadmap aligned with regional needs and tracking impact metrics
  • Shape the Employee Journey : Partner with Talent Acquisition and HR Ops to ensure an inspiring, warm, and consistent employee experience throughout the employee lifecycle.
  • Lead Strategic Workplace & Hybrid Strategy : Lead, mentor
  • develop a distributed team of Workplace Operations Coordinators across Sydney, Brisbane
  • NZ to optimise hybrid office layouts and day-to-day experience in our office’s
  • Manage Service & Compliance: Oversee the Jira Service Desk to implement and monitor SLAs, and work with WHS to ensure compliance of WHS measures, ), emergency protocols, and first aid compliance.
  • Champion Financial & Vendor Stewardship: Manage the regional engagement budget with high accuracy, tracking expenditures and maintaining high-value relationships with key event, catering, and office vendors.
  • You have…
  • At least 2 years of experience in Employee Experience, Culture or Workplace, as well as Learning & Development.
  • Advanced skills setting up service reporting automation and interpreting raw data (Peakon, Jira, surveys) into actionable insights and executive presentation decks.
  • Proven experience in designing, coordinating, and delivering high-impact Learning & Development initiatives with the confidence to facilitate sessions.
  • Experience leading, mentoring, and developing a distributed operational team across multiple locations.
  • You are…
  • A highly consultative relationship builder who can act as a trusted advisor to local leadership and partner effectively with global COE teams, HRBPs, TA, and HR Ops.
  • Customer-centric with a strong focus on applying a service lens to internal employee journeys and physical office environments.
  • Proficient in AI tools and proactive in driving continuous process improvements and automation.
  • A strong data storyteller capable of translating raw metrics into actionable culture and workplace strategies.
  • What you’ll get in return…
  • The chance to have a significant impact in a leading global food technology company
  • Flexible working arrangements
  • Egoless environment, constant learning with room for personal growth
  • Free access to Headspace
  • Internal learning & development
  • A diverse and vibrant international environment, with offices in 18 countries
  • Company discount - 70% off HelloFresh & 40% off Youfoodz.
  • Start Date: Immediately available - Can wait a notice period
  • Duration: Permanent full time role. You must have the right to work full-time in Australia
  • Location: Chippendale Head Office - hybrid working environment
  • Salary: Competitive salary & employee benefits
  • #LI-Hybrid

Required skills

Employee ExperienceWorkplace OperationsData StorytellingLearning & DevelopmentService ReportingJira
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