Lead Cloud & Platform Service Manager
Top focus
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COMPANY: McKesson Corporation POSITION: Lead Cloud & Platform Service Manager LOCATION: 6555 State Highway 161, Irving, TX 75039 JOB DUTIES: Oversee the health and strategic direction of cloud and platform computing systems, essential for supporting US Oncology practices.
Responsible for crafting and executing the US Oncology cloud and hosted computing service roadmap, ensuring alignment with McKesson standards and stakeholder expectations. Collaboration with customer success teams is essential to ensure that project management and technology service delivery teams meet objectives and adhere to committed timelines.
The role demands strict adherence to technology standards to guarantee reliable service delivery. Encompass support for both traditional and cloud-hosted platform services across 450+ sites in the United States, ensuring they meet the needs of USON physician practices, joint ventures, and business offices.
Ensure the platform services align with the unified objectives of McKesson and the US Oncology Network strategy. Regular service and roadmap reviews will be conducted to align and prioritize initiatives with key stakeholders. Maintain a culture of performance, transparency, cost efficiency, and quality improvement while building trust and credibility throughout the organization.
Leadership and oversight of major incident management (MIM) for USON cloud and platform services, showcasing strategic vision and technical expertise. Leadership in cloud migration initiatives, driving the adoption of cloud services across US Oncology to improve patient experience.
Maintain documentation that supports the USON environment, including non-standard configurations. Deliver metrics on KPIs required to support service health and initiatives. Collaborate with internal and external technology partners to deliver strategic initiatives.
Establish priorities, providing guidance, and securing engagement and commitment from teams. Manage requests, providing timely approvals, and enforcing governance. Partner with MT managed services to support get-to-green programs. 100% telecommuting allowed from any location in the U.S. 10% domestic travel required
Requirements
- Bachelor’s Degree in Computer Science, Electronics Engineering or a related field and Ten (10) years of experience in the job offered or a related field.
- Special Skills: Applicant must have five (5) years demonstrated experience in each of the following: Conducting Cloud Assessment and discovery to evaluate existing infrastructure and identify opportunities for cloud adoption
- Managing multiple customer deliveries globally, demonstrating ability to handle complex projects across different regions
- Utilizing public cloud platforms such as AWS and Azure to optimize performance and scalability
- Applicant must have three (3) years demonstrated experience in each of the following: Leading Cloud transformation and migration projects, ensuring seamless transition of applications and data to cloud environments
- Driving application transformation to Cloud
- Implementing Cloud Governance strategies focusing on cost management, compliance, security, availability, and reliability
- Providing hands-on expertise in delivery, effectively leading teams and driving projects to completion
- Overseeing MIM (Incident Management) processes to ensure timely resolution of issues and minimizing downtime
- Providing service management
- Working with platform technologies and cloud hosting support/engineering in a 24x7 Enterprise environment
- Performing business continuity planning, disaster recovery, high availability technologies, and implementations, including troubleshooting and configuration management
- Providing leadership in a matrixed organization, delivering beyond reporting structures
- Working with Microsoft Azure and rolling out and managing server and platform services at scale
- Debugging/resolving system failures in production environments
- OFFERED WAGE: $209,394 – $226,800/year CONTACT: To apply, please send resumes to JobPostings@McKesson.com .
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- This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets.
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