Global Sales Enablement Systems Administrator
Stripe•2h ago
United StatesRemoteFull-timeMid Level3+ yrs exp
H-1B sponsor
Top focus
Systems EngineerSales RepresentativeSales Engineer
- Who we are
- About Stripe
- Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue
- accelerate new business opportunities. Our mission is to increase the GDP of the internet
- we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
- About the team
- The Global Sales Enablement team equips Stripe's go-to-market organization with the tools, content
- systems they need to sell effectively and scale efficiently. We build and maintain custom applications, platforms
- operational infrastructure that power the seller learning experience at Stripe. Where others reach for something off the shelf, we design and build solutions tailored to our sellers.
- We move fast, operate with high standards
- care deeply about the people we serve. Our team culture is built on a few core beliefs–that community is our superpower, that innovation is our DNA
- that the best outcomes come from staying curious, solving for the real problem
- being ruthlessly focused on priorities while remaining generous with people.
- We're looking for a Global Sales Enablement Systems Administrator to join our team and help us keep our tools and platforms running smoothly while contributing to what we build next. This is a foundational role that sits at the heart of how our team operates.
- What you'll do
- As a Global Sales Enablement Systems Administrator, you will be responsible for the day-to-day administration, maintenance
- improvement of Stripe’s seller enablement platforms. You will serve as the primary point of contact for technical support across a variety of tools and as a key collaborator on new builds.
- Responsibilities
- Own day-to-day platform administration
- Administer and configure enablement and productivity platforms according to business needs, including user provisioning, content management, permissions, and integrations
- Keep our systems clean, accurate, and up to date across both third-party tools and homegrown applications
- Be the team's operational backbone
- Own and resolve support tickets across enablement platforms, ensuring sellers and internal stakeholders receive timely, high-quality responses
- Act as the first line of support for technical and access issues, and maintain platform hygiene
- Handle user management requests from our intake channels quickly and thoroughly
- Contribute to our homegrown platform
- Maintain and contribute to our custom-built enablement platform (HTML, JavaScript, Next.js, DB ORMs, React, Tailwind CSS)
- Serve as technical backup to the team's full-stack engineer on design and development work
- Participate in UAT and iterative testing as new capabilities launch
- Support our data and reporting strategy
- Build, maintain, and improve dashboards and data workflows that the team relies on for reporting, performance visibility, and operational decision-making
- Work with Google Sheets, Google Apps Script, and AI tooling
- Identify improvements and build smarter in AI-powered environments
- Proactively identify opportunities to improve efficiency, including building agents or automations to streamline recurring processes
- Notice what's not working, dig into the "why," and bring forward clear, actionable solutions and drive governance of our agentic workflows
- Leverage AI to build and maintain knowledge of how systems interact across the enablement stack, with an eye toward efficiency gains
- Develop and maintain documentation
- Keep runbooks, SOPs, technical docs, and user guides current so the team can self-serve and scale
- Ensure appropriate documentation and controls are in place across all administered platforms
- Partner across the organization
- Work closely with Enablement Program Managers, engineers, and business stakeholders to understand requirements and translate them into technical solutions
- Support cross-functional partners with data, testing, and operational tasks
- Who you are
- We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
- Minimum requirements
- 3+ years of experience in a systems administration, technical operations, or related role
- Experience with system user management and user access provisioning
- Working knowledge of HTML, JavaScript, and CSS
- Experience working with Google Sheets or similar
- Foundational data literacy like reading reports, interpreting and understanding data structures, and running basic queries
- Preferred qualifications
- Curious and collaborative–you dig into root causes, lift others as you go, and give help as freely as you ask for it
- Background in sales enablement, adult learning, education technology, revenue operations, or a GTM-adjacent environment
- Experience with sales enablement LMS or CMS platforms such as Skilljar or Highspot
- Familiarity with tools like Asana or similar project tracking platforms
- Familiarity with building automations, APIs, scripts, or agents to streamline operational workflows
- Experience with Google Apps Script
- Experience building or maintaining homegrown web applications
- Experience with Git, CI/CD, and deploying to production environments
- Experience building modern full-stack technologies using Next.js, React, and Tailwind CSS.
Required skills
HTMLJavaScriptCSSGoogle SheetsGoogle Apps ScriptAI tooling