Technical Program Manager, Extensibility Platform (CA)
Stripe•3h ago
CanadaRemoteFull-timeManager Level5+ yrs exp
Top focus
Program ManagerTechnical Program ManagerTechnical Product Manager
- Who we are
- About Stripe
- Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue
- accelerate new business opportunities. Our mission is to increase the GDP of the internet
- we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
- About the team
- The Developer Experience and Product Platform (DEeP) organization empowers all of Stripe's products with a shared product platform that delivers high-quality, consistent, cross-product experiences across our UI and API surfaces. DEeP focuses on providing a scalable developer experience that any developer can leverage to accelerate a customer's ability to create value from Stripe.
- Within DEeP, the Extensibility program is how Stripe expands its total addressable market and increases customer retention. With extensibility, Stripe becomes programmable — customers and product teams can adapt Stripe to their needs on a common platform.
- Stripe has three interconnected extensibility primitives.
- Scripts — Secure, isolated TypeScript runtime allowing merchants and developers to customize Stripe product behavior (e.g., discount calculations, invoice logic, proration).
- Custom Objects — User-defined data models (e.g., Shipments, Locations, Warranties, Entitlements) with first-class APIs, SDKs, and Dashboard experiences.
- Workflows — A programmable orchestration layer (graduating to GA at Sessions) enabling no-code and pro-code business logic across Stripe, including custom actions, delays, smart retries, and 3P integrations.
- These primitives are deeply interdependent, involve 10+ cross-functional teams, and culminate in a flagship product launch.
- What you'll do
- We're seeking a product-focused Technical Program Manager to drive the Extensibility program across the Workflows, Custom Objects
- Scripts workstreams. This is a newly created, high-impact role at the intersection of platform engineering, product management
- cross-organizational program ownership.
- In this role, you'll own one of the most strategically consequential programs in DEeP — driving the direction, health
- outcomes of Stripe's Extensibility platform across Scripts, Custom Objects
- Workflows. You'll set the program strategy in partnership with DEeP leadership, holding organizations accountable to the success of the program.
- Responsibilities
- Drive cross-org decisions across DRIs in Script Platform, Custom Objects, Apps, SDK, Observability, DevEx
- Versioning — actively resolving the hard, ambiguous integration and ownership questions that fall between team boundaries.
- Own the critical path to major launches — proactively shaping scope, driving descope decisions, and negotiating trade-offs across teams so that launches reflect deliberate strategic choices.
- Influence and shape product and engineering roadmaps — bringing a program-level perspective to team planning cycles, pushing back where individual team roadmaps are misaligned with broader extensibility strategy
- advocating for cross-cutting investments that no single team will prioritize on their own.
- Support ProServ and Partnerships — ensure ProServ and Partnerships requirements surface in the roadmap with the same rigor as product requirements
- hold the bridge between what the platform delivers and what those teams need to close and serve complex customers.
- Who you are
- We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
- Minimum requirements
- 5+ years of technical program management experience with demonstrated success in driving complex cross-organizational programs.
- Strong product sense and ability to understand enterprise customer needs
- Demonstrated ability to communicate with precision and credibility across engineering, product, and executive audiences, translating complex technical trade-offs into strategic decisions, and driving alignment.
- Demonstrated ability to lead and align cross-functional teams — driving decisions, resolving conflict, and building consensus across organizations with competing priorities.
- Proven track record of successful program delivery in complex technical environments
- Bachelor's degree or equivalent practical experience
- Preferred qualifications
- Background in product management or product operations
- Experience with developer platforms, API products, or payment systems
Required skills
TypeScript