Senior Fleet Process Excellence Manager, Fleet Process Excellence, Global Fleet and Products
Amazon UK Services Ltd.•3h ago
United KingdomOnsiteFull-timeSenior Level5+ yrs exp
- At Amazon, we're working to be the most customer-centric company on earth. One customer experience that we're constantly raising the bar on is how we fulfil and deliver orders — quickly, accurately, anywhere in the world. To meet this goal, Amazon is continually innovating and pioneering new products and services in the last mile delivery space. Come join the team and help us work hard, have fun
- make history! The Fleet Process Excellence (FPE) team sits within International Global Fleet and Products (IGFP), driving measurable cost optimisation across our branded delivery fleet. We operate across multiple European countries, partnering with internal stakeholders across Last Mile as well as external partners including Delivery Service Providers (DSPs), Fleet Management Companies (FMCs)
- Original Equipment Manufacturers (OEMs). We are looking for a Senior Fleet Process Excellence Manager to take Ownership of fleet cost optimisation initiatives from insight to impact. Working alongside our data and insights function, you will take analytical findings and translate them into structured process improvements that deliver measurable savings. You are the person who makes change happen — diagnosing root causes, designing solutions, driving implementation
- sustaining gains. This role requires a practitioner of process excellence methodologies (Lean, Six Sigma, DMAIC, Kaizen) who can operate with high independence across a complex, multi-country environment. You'll Insist on the Highest Standards in process execution, influence stakeholders at all levels
- Deliver Results through both quick wins and structural improvements to fleet cost performance. Key job responsibilities
- Diagnose and improve fleet cost processes — use structured problem-solving methodologies (DMAIC, root cause analysis, value stream mapping) to identify inefficiencies, waste, and cost drivers across fleet operations.
- Translate insights into action — take data and analysis from the FPE insights function and develop clear, actionable process improvement recommendations with quantified business cases.
- Own execution end-to-end — design, pilot, implement, and sustain process changes that deliver measurable cost optimisation (CPP reduction, VORR improvement, operational cost savings).
- Drive standardisation — develop and deploy Standard Operating Procedures (SOPs), best practices, and playbooks that scale improvements across multiple countries and stations.
- Lead cross-functional projects — manage and deliver project and programme requests from other teams within IGFP, partnering across functions to drive adoption of process improvements and guide teams through change. Ensure scope, timeline
- quality commitments are met.
- Build mechanisms for sustained improvement — establish audit cadences, control plans, and performance monitoring that operate at scale across Europe to prevent regression and embed continuous improvement culture.
- Facilitate Kaizen and improvement events — lead structured problem-solving workshops with cross-functional stakeholders to rapidly identify and implement solutions.
- Communicate impact — present project outcomes, savings achieved, and recommendations to senior leadership with clarity and confidence.
- Bachelor's degree or above in engineering, project management, operations, logistics, supply chain or related field - Experience with process improvement techniques such as Kaizen, Lean Manufacturing or Six Sigma - Experience leading process improvements - Experience in project and program management - Experience in business analysis and functional roles requiring quantitative, analytical and organizational skills - Experience influencing multiple stakeholders and leading cross functional teams across geographies and business units - Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders
- Lean-Six Sigma Black Belt certification - Experience in program management, logistics, operations, supply chain
- transportation or equivalent professional or military experience - Experience in financial modeling, P&L management or analysis
- experience designing and implementing controls or experience performing audits over financial reporting environment - Experience participating in continuous improvement projects in your team to scale and improve controllership with measurable results
- experience delivering results for large, cross-functional initiatives/projects - Experience working in a matrixed environment, influencing strategy
- achieving goals by working across the organization - Knowledge of project management tools and software - Experience coaching and mentoring at the management level Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability
- other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Required skills
LeanSix SigmaDMAICKaizenproject managementlogisticssupply chainbusiness analysisfinancial modeling