Specialist Commercial Operations
Top focus
Job Description
Specialist, Commercial Excellence – Abbott Diabetes Care – Mississauga, Ontario About Abbott Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.
Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to: Career development with an international company where you can grow the career you dream of.
A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity This position is based at our Mississauga, Ontario office within the Abbott Diabetes Care Division and requires on‑site presence four days per week, with the option to work remotely one day. What You’ll Do The Specialist, Commercial Excellence (SCE) is responsible for supporting business relationships between Abbott Diabetes Care (ADC) and our commercial partners (ie.
Data suppliers, consultants, commercial services companies), and supporting the execution of commercial business processes within the ADC division. The SCE will facilitate the negotiations of Master Services Agreements (MSA) by working with the vendor, ADC project managers, Abbott Legal and other internal stakeholders as required to gain agreement on key terms and conditions.
They will identify key risks and involve the appropriate functions to ensure the concerns are addressed appropriately in the agreement. The SCE will liaise with cross-functional teams (e.g. legal, OEC, Marketing, Finance, etc.) to ensure that all documentation meets Abbott’s Legal, Compliance, and Finance policies.
The SCE is responsible for proactively managing documentation for new agreements, tracking the status of documents as they move through the negotiations and approval process, and triggering renewals with existing vendors. The SCE is responsible for developing, applying and updating the MSA/SOW Standard Operating Procedures (SOP) for the division.
This individual will also ensure that all Abbott Diabetes Care employees are properly trained and follow this SOP. The SCE will also be a key support resource to support the execution of key operational initiatives. They will ensure ADC meets certain operational commitments with customers and outside agencies (ie.
GS1, Environmental Stewardship reporting, pharmacy banners). The SCE will contribute to the successful delivery of projects by ensuring the delivery of key activities required from the Commercial Operations Team
Responsibilities
- Negotiate with key commercial vendors at times of MSA renewals
- Analyze the program’s data to uncover insights, assess areas of improvement in programs/contracts (existing/upcoming) to bring efficiencies, remove redundancies, assess return on investments etc.
- Responsible for maintaining the MSA/SOW database for the division
- Responsible for tracking the status of all MSA, SOW as well as relevant documentations for Reciprocal Agreements and Educational Grants sponsorships
- Ensure proper tracking and monitoring of expenses under all SOWs in place for the division
- maintain proper tracker and ensure traceability
- Develop, update and apply the MSA/SOW SOP for the division.
- Ensure that all new employees are trained on the SOP application and follow process in place
- Demonstrate leadership in liaising with One-Procurement Team to ensure that Global Procurement Agreements are adjusted to meet the Canadian landscape (Companion Agreements, Amendments, etc.)
- Liaise with Legal team to ensure ADC’s documentation is always meeting Legal and compliance standards (plan and leads legal context meetings)
- Liaise and closely work with cross-functional divisional teams (Marketing, Finance) to ensure SOW process is meeting high standards and is compliant
- Responsible for maintaining of GS1/ECC Net system data as required.
- Also serves as our GS1/ ECC Net subject matter expert (SME) and in this role, interacts with both internal and external customers in assuring support for any GS1 requests, updates invoicing or issues
- Coordinates filing and payments for Provincial Stewardship programs.
- Liaises with external consultants to ensure ADC is aware of new/pending requirements and maintains compliance
- SCE can take on many support roles to ensure the successful and timely delivery of projects within the division.
- Required Qualifications Post Secondary Education, Bachelor’s Degree Preferred. 1 to 3 years relevant experience Knowledge Project management and process mapping.
- Negotiation with third party vendors.
- Superior time management and prioritization skills.
- Excellent organization skills.
- Superior skills working with Microsoft Office (mainly Excel and Word) Ability to work in a team environment and management multiple projects and deadlines simultaneously.
- Ensuring adherence to Ethics, Compliance, and Legal guidelines and processes.
- Understanding of Financial processes (PO, accruals, payment terms).
- The annual base salary for this position ranges from $56,700 to $85,000 CAD.
- The salary range provided applies to Canada only and does not apply to any other locations outside of Canada.
- Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life.
- Abbott is an Equal Opportunity Employer, committed to employee diversity.
- Connect with us at www.abbott.com , on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.
- The base pay for this position is N/A In specific locations, the pay range may vary from the range posted.
- JOB FAMILY: Sales Support & Administration DIVISION: ADC Diabetes Care LOCATION: Canada > Mississauga : 6925 Century Avenue ADDITIONAL LOCATIONS: WORK SHIFT: Standard