WMS Analyst (nights/weekend) OVERNIGHT

• WMS Analyst - Global Warehouse Technology
• SHIFT: Wednesday - Saturday (OVERNIGHT SHIFT) 5:00pm - 3:00am - Onsite Role
• At HelloFresh, we want to change the way people eat forever by offering our customers high quality food and recipes for different meal occasions. Even after celebrating our 10-year anniversary, we continue to see this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz

Job Description

• Reporting into a regional fulfillment technology lead analyst or manager, this entry to early career leveled position will drive the continued implementation and ongoing maintenance/ support of our strategic warehouse management system Infios formally known as KӦRBER (HighJump ONE platform)
• You will…
• Support all areas of the warehouse management system (WMS) application [High Jump ONE Platform] for our Hellofresh brand facilities including:
• acting as super user and level one support for the warehouse end-user community in supporting any technical or functional issues
• managing system configuration based on operations team direction
• facilitating end user training where needed and assisting in System Standard Operating Procedure (SOP) documentation
• overseeing user menu profile and security setup for the application based on operations functional roles
• participating in requirements definition and technical design of any HelloFresh driven product enhancements to the application with either the vendor or our consulting partners
• Coordinating and executing any required testing activities in support of the application with fellow colleagues based in other geographies
• Working with other fulfillment technology colleagues in trouble shooting or managing changes to WMS integrations to other platforms
• Represent the Fulfillment Technology team as needed with any cross functional initiatives and working with colleagues in operations, quality, automation, procurement, or upstream enterprise technology
• Understand all available fulfillment technology team reporting tools and create reports that enable improved operation visibility and performance
• Help maintain the deployment, support and service coordination for associated hardware devices like RF scanners, tablets and workstations
• Coordinate with a regional infrastructure manager to help support local network services as needed
• You are…
• Able to multitask and prioritize responsibilities in a fast-paced environment while maintaining close attention to detail
• An excellent oral and written communicator with a team player mentality
• Someone with technical aptitude eager to learn/work in supply chain technology
• A roll up your sleeves type who is comfortable working with individuals at all levels of an organization
• At a minimum you have…
• Interest and aptitude to learn and support a WMS in an RF based, automation enabled, e-com fulfillment environment (any direct experience with Infios aka KӦRBER HighJump ONE WMS, is a plus)
• Intermediate to high proficiency in SQL, as well as working in spreadsheet tools (Google sheets, Excel)
• Undergraduate degree or equivalent experience: Supply Chain Management, Management Information Systems, or Industrial Engineering Degrees preferred but not required
• The willingness and flexibility to adjust to alternate work hours, including weekends and occasional on-call support, as required to support a 24/7 warehouse and production operation.
• The willingness and ability to travel to different HelloFresh facilities as needed in support of projects or platform rollouts or to collaborate with peers. 20-30% travel.
• Ability to travel to US for support without needing any sponsorship assistance for travel
• You’ll get…
• 401k with company match that vest immediately upon participation, and company equity plan based on role
• Generous PTO, including sabbatical, and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education (upon 2 years of service)
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
• Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain
• This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify
• reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements
• Texas Pay Range
• $79,800 — $85,500 USD