Sales Excellence Manager, Global Sales Vendors
Stripe•3h ago
United StatesRemoteFull-timeSenior Level10+ yrs exp
H-1B sponsor
Top focus
Sales RepresentativeSales Engineer
- Who we are
- About Stripe
- Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue
- accelerate new business opportunities. Our mission is to increase the GDP of the internet
- we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
- About the team
- The Global Sales Vendors team partners with third-party external sales organizations to drive Stripe's revenue growth and expand access to Stripe's financial infrastructure. We design and scale the sales motions, processes
- performance frameworks that enable our vendor salesforce to deliver consistent results and exceptional customer experiences.
- We work at the intersection of strategy and execution, partnering closely with Vendor Operations Managers, Sales Development leaders
- Growth Marketing teams to ensure our external salesforce reflects Stripe's standards and priorities across every customer touchpoint.
- What you’ll do
- As a Sales Excellence Manager, you'll lead the transformation of how our third-party vendor sales teams go to market — redesigning sales motions from the ground up to incorporate agentic AI, automation
- LLM agents. You'll be the architect of a next-generation external salesforce, enabling vendor teams to deliver consistent results and outstanding customer experiences through modern, AI-powered processes.
- You'll operate at both a strategic and operational level, designing scalable sales motions, building the performance frameworks that give senior leadership clear visibility into program health
- partnering closely with Vendor Operations Managers and internal stakeholders to scale proven approaches across regions and vendor sites.
- Responsibilities
- Lead the transformation of vendor sales motions to incorporate agentic AI, leveraging automation and LLM agents to enhance seller productivity and customer engagement
- Design, document, and optimize scalable sales motions for third-party vendor teams, ensuring alignment with company go-to-market strategy, standards, and customer experience principles
- Own program- and regional-level performance management, establishing a consistent rhythm of business, including pipeline reviews, forecast cadence, and executive reporting frameworks
- Partner with Vendor Operations Managers and senior sales leadership to surface cross-site trends, coach vendor leaders, and translate performance data into clear, executive-ready narratives and recommendations
- Serve as the bridge between internal sales leaders and vendor operations, delivering regular readouts, escalating regional and program risks early, and aligning goals and priorities across the organizationD
- rive adoption and change management for new sales motions and performance processes, piloting new approaches and scaling proven solutions across programs and regions
- Partner with Sales Enablement to define future vendor team requirements, share systemic best practices, and sustain high-performance behaviors across all vendor sites
- Who you are
- We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
- Minimum requirements
- Experience in sales motion design and scalable process development for large or distributed sales teams
- Background in sales management or a sales excellence lead role, with a track record of coaching teams and driving consistent performance
- 10+ years of experience in sales strategy, sales operations, or vendor management, with demonstrated success in a third-party or outsourced sales environment
- Demonstrated ability to translate complex performance data into clear narratives and actionable recommendations for senior stakeholders
- Preferred qualifications
- Experience designing or implementing agentic AI-powered sales motions, including the use of LLM agents or automation to transform sales workflows
- Background in a high-growth technology or fintech environment
- Familiarity with customer experience metrics such as CSAT and quality assurance scoring
Required skills
Sales StrategySales OperationsVendor ManagementAIAutomation