Digital Banking Portfolio Management Senior Consultant

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Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: In accordance with Truist in-office policy, this role will be in office 5 days/week in Charlotte.

In consumer & business banking at Truist, our focus in digital, client experience & marketing is delivering seamless, personalized and empowered experiences that attract & strengthen relationships and build client trust. This role supports the activation of that vision across our enterprise channels and platforms to achieve strategic business objectives.

This role combines digital product management, initiative planning, strategic communications, and collaboration skills to analyze business objectives and enable execution plans to drive distinctive value for clients, teammates & stakeholders.

Essential Duties & Responsibilities: Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Opportunity Assessment: Analyze business objectives, execute the demand intake process and work with the requestor, platform leads, digital leads, architects and other key stakeholders to clearly define the idea for review, decision and prioritization by the established decisioning bodies / committees. 2.

Intake and Planning: Lead / participate in the intake ceremonies. Keep the leaders, requestors and other key stakeholders regularly updated on progress of intake items through reports and/or other channels of communication. Be proactive in raising concerns during the intake process to the right level. 3.

Initiative Definition: Partner with Platform Product Managers to advise and guide on definition of change and support in formulation of new client-centered experience and platform initiatives to address strategic opportunities across digital channels. 4.

Business Case Creation: Establish and maintain strong business relationships with digital and platform leads, architects and other key stakeholders. Partner closely with the above group to participate and provide value-add during PI planning and platform roadmap development processes.

Partner with Portfolio, Digital and Platform Leadership team to ensure alignment of intake ideas with established strategic priorities. 5. Continuous Improvement: Engage in continuous improvement activities by receiving regular feedback from partners, recommending improvement opportunities and partnering with peers and key stakeholders in implementing the opportunities.

May play lead role in moderately complex projects or initiatives Identify and resolve technical, operational, risk management, business, and organizational challenges with the delivery of assigned projects as well as during execution of business processes. 6.

Partnerships & Communication: Maintain partnerships across the organization to advance the strategic objectives. Develop content that aligns our strategic narrative and storytelling for teammates, partners and executive stakeholders, including operating council, board of directors, and investors Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Bachelor’s degree in Business, or equivalent education and related training or experience to include 5-7 years of experience in digital product management, portfolio management or business consulting 2.

Critical-thinking skills; ability to break-down large, abstract problems or questions into sub-components and develop comprehensive and cohesive recommendations, with supporting data/rationale 3. Excellent communication skills (written and verbal), with advanced proficiency with MS Office tools (PowerPoint, Word) 4.

Analytical skills; proficiency in leveraging data to measure business & channel performance, discover insights, and drive fact-based decision-making (Excel, Tableau) 5. Strong cross-functional project management, collaboration & facilitation skills; ability to design, structure & lead productive and efficient working sessions to develop viable plans 6.

Excellent interpersonal skills, ability to engage with stakeholders at all levels in an organization Preferred Qualifications: 1. Master’s degree in Business Administration, or equivalent 2. Banking or financial services experience 3. Previous experience establishing or executing a demand intake process 4.

Experience in digital product management on client-facing & employee platforms 5. Knowledge / training in agile software delivery & portfolio management; organizational development & change management 6. Ability to think strategically while delivering tactically 7.

Strong executive presence and communication skills General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.

Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.

For more details on Truist’s generous benefit plans, please visit our Benefits site . Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.

As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law.

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