Security Consulting Engineer

• Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens. The Customer Engagement & Experience role proactively collaborates across functions-including Customer Success, Sales, Support
• product and engineering teams-to ensure a unified customer experience throughout the lifecycle, effectively managing time, communications
• expectations. Acting as a technical liaison between customer environments and Cisco product teams, the role provides feedback to influence product evolution and ensure compatibility with real-world use cases. In Solution Delivery & Technical Execution, the role is responsible for designing, deploying, optimizing, migrating
• troubleshooting security solutions that extend or enhance Cisco products, enabling seamless integration with customer environments and third-party systems. It serves as a focal point for proactive problem resolution, offers timely support across Cisco and third-party technologies, applies deep knowledge of security frameworks, threat models
• regulatory standards to help customers build resilient, scalable
• policy-aligned architectures, develops and reviews technical deliverables to support customer engagements and enable long-term self-sufficiency
• leverages AI and automation to enhance delivery efficiency, innovation
• customer outcomes. The role also develops vertical market expertise to better translate customer business needs into technical solutions, integrates Cisco and non-Cisco security technologies in complex, multi-vendor environments to ensure interoperability and policy alignment
• contributes to knowledge sharing and the development of security-focused intellectual capital, including reusable assets, best practices
• compliance templates. What you’ll do:
• In this role, you will work on intermediate security projects, including the implementation of basic controls and policy configurations.
• You will expand your understanding of a security domain and third-party security product integrations, learning how these solutions align with customer environments.
• Your contributions will impact your team as well as related teams, often within a highly matrixed environment.
• As you engage with customers with increasing independence, you will begin to build and strengthen customer relationships.
• You will participate in customer meetings to understand their needs and map customer outcomes to project scope, aligning with the end-to-end plan where available.
• By developing a working understanding of customer security goals, risk posture, and compliance requirements, you will identify underutilized features and collate usage insights.
• Your ability to build relationships and develop trust will be reinforced through consistent follow-through and collaboration with internal and partner teams.
• You will connect and communicate project activities to medium-term customer outcomes such as functionality, scalability, and performance.
• With growing independence, you will develop project scopes aligned to customer security goals, leveraging AI and automation tools.
• You will apply a range of security consulting tools and techniques, such as risk assessments, vulnerability scans, and compliance mapping, to support planning and delivery.
• You will co-develop deliverables and work to improve documentation quality.
• Serving as an initial focal point for implementation and migration issues, you will understand vulnerabilities and communicate proposed resolutions and rationales to customers.
• You will build and use test environments to resolve issues, following quality standards and frameworks such as ISO 9001 and ISO 27001.
• Demonstrating a working knowledge of Cisco and other fundamental security technologies—including identity management, SIEM
• DLP—you will also exhibit intermediate skills in automation, scripting
• orchestration, along with a basic understanding of DevSecOps practices.
• You will provide updates to support knowledge transfer, explaining technical concepts to both technical and non-technical audiences.
• By gathering lessons learned and best practices, you will help create and refine intellectual capital, contributing to a repository of best practices, modular reusable templates, and standardized materials for the team.
• You will apply AI tools to streamline routine tasks, freeing time for learning and higher-impact work. Staying informed on automation, threat intelligence, compliance
• AI-driven security tools and trends, you will validate AI outputs appropriately.
• An entry-level security certification, such as Cisco CyberOps Associate or CompTIA Security+, is required.
• You will apply foundational consulting and collaboration skills to communicate, manage expectations, and adapt plans as needed.
• Collaboration across internal teams—including Senior Customer Engineers (CEs), Cisco Account Teams, and Partners—will help you understand the range of solutions offered to customers.
• You will take ownership of team deliverables and build connections to solve problems, contributing to a unified customer experience. Additionally, you will begin mentoring junior or newer engineers in development tools and practices

Minimum Qualifications

• Bachelors + 2 years of related experience, or Masters + 0 years of related experience, Why Cisco?
• At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond.
• We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds.
• These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
• Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions.
• Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless.
• We work as a team, collaborating with empathy to make really big things happen on a global scale.
• Because our solutions are everywhere, our impact is everywhere.
• We are Cisco, and our power starts with you.