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Sr. Account Executive, Enterprise

Dialpad3d ago
United StatesOnsiteFull-timeMid Level2+ yrs exp

Top focus

Account Executive
  • About Dialpad
  • Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time.
  • More than 70,000 companies around the globe, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad
  • Tractor Supply, rely on Dialpad to build stronger customer connections using real-time, AI-driven insights.
  • We’re now leading the shift to Agentic AI: intelligent agents that don’t just analyze conversations but take action by automating workflows, resolving customer issues
  • accelerating revenue in real time. Our DAART initiative (Dialpad Agentic AI in Real Time) is redefining what a communications platform can do.
  • Visit dialpad.com to learn more.
  • Being a Dialer
  • At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.
  • We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.
  • We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant
  • achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent
  • Your role
  • As an Account Executive, Enterprise, you will own the complete sales process from start to finish. You’ll work closely with Marketing, Partner Managers, Sales Leadership, Sales Engineers, Account Management, Legal
  • Finance to take a large-sized business prospect to an active Dialpad client. In addition, you’ll help businesses solve complex communications problems felt by everyone around the world.
  • Dialpad’s Account Executive, Enterprise will solve tangible client challenges by redefining their definition of what’s possible through the implementation of Dialpad Talk, Contact Center, and/or Sell. In this role, you’ll combine acquiring new customers and uncovering market opportunities to get the market talking about Dialpad!
  • Dialpad’s Enterprise sales team plays an essential role in achieving corporate business objectives. This team collaborates closely with SDRs, Channel Partners, Sales Engineers, Sales Leadership
  • their peers to constantly improve the efficiency and effectiveness of the full sales process.
  • This position reports to a Regional Vice President and is supporting a MOLA territory (MO, OK, LA, AR ). Candidates must be located in territory.
  • What You’ll Do
  • Build strategic outbound campaigns and sequencing to source your own opportunities, including calling, emailing, and texting leads to set up introductory meetings.
  • Prospect into target accounts and identify stakeholders and champions.
  • Convert leads to opportunities and create the necessary pipeline required to achieve your quarterly/annual sales quota.
  • Own the end-to-end sales process, including:
  • Leading discovery sessions with leads and prospects.
  • Working with Sales Engineering to prepare for and deliver product demonstrations.
  • Leading technical sessions to validate product viability, adherence to customer InfoSec requirements, and overall product fit for the prospective customer.
  • Creating and maintaining account plans required to identify areas for opportunity across strategic global customers.
  • Managing the contracting process from beginning through full contract execution and interfacing with Dialpad and customer finance, legal, and procurement personnel.
  • Have weekly 1:1s with your Manager comprised of coaching, key deal reviews, forecasts, and career roadmap.
  • Maintain a qualified 3x pipeline and meet quarterly/annual sales quotas.
  • Skills You’ll Bring
  • 5+ years of sales experience in an ever-changing environment.
  • Transferable experience in the telecommunications, contact center, or unified communications industries.
  • Experience in managing and closing strategic deal cycles that include multiple business units and stakeholders.
  • Preferred expertise in SaaS Sales (including UCaaS and/or CCaaS).
  • Why Join Dialpad
  • Work at the center of the AI transformation in business communications
  • Build and ship agentic AI products that are redefining how companies operate
  • Join a team where AI amplifies every employee’s impact
  • Competitive salary, comprehensive benefits, and real opportunities for growth
  • We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools
  • a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a Great Place to Work , ensures that every employee feels valued and empowered to contribute to our collective success.
  • Don’t meet every single requirement? If you’re excited about this role and possess the fundamental traits, drive
  • strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply.
  • Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

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