General Manager, Clover UK
Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely.
Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title General Manager, Clover UK General Manager, Clover UK What does a successful General Manager, Clover UK do?
At Fiserv, a successful General Manager, Clover UK leads, transforms, and scales one of our most strategically important growth businesses. This role combines the agility of a high-growth technology company with the scale, strength, and resources of a global leader in payments and financial technology.
As General Manager, Clover UK, you will lead one of the UK’s leading payments and commerce businesses serving small and medium-sized enterprises. You will hold full accountability for accelerating growth, expanding market share, strengthening customer relationships, and driving the continued evolution of Clover as the leading commerce platform for UK businesses.
Operating with the backing of a global fintech leader and the pace of a high-growth technology company, you will shape the strategy, define the growth agenda, and lead the execution required to transform the business and deliver exceptional commercial results.
Success in this role means driving sustainable growth, strengthening market leadership, and delivering long-term value for customers, employees, and shareholders
What You Will Do
- Lead the growth agenda Define and execute the strategic vision for Clover UK, accelerating growth, market share
- business performance Build and deliver ambitious plans that strengthen Clover’s position as a market leader in the UK SMB payments and commerce market Identify and capitalise on emerging market opportunities, competitive advantages
- new growth vectors Drive business transformation initiatives that improve scalability, performance
- competitive differentiation Contribute as a key member of the EMEA leadership team, influencing regional strategy and growth priorities Own commercial performance Hold full accountability for the Clover UK P&L and overall business performance Deliver ambitious revenue, profitability
- growth objectives through disciplined execution and strong commercial leadership Drive customer acquisition, retention, product adoption
- increased customer lifetime value Allocate investment effectively to maximise growth opportunities and long-term business value Build a culture of commercial excellence, accountability
- delivery Accelerate sales and market expansion Lead all revenue-generating functions across direct sales, partnerships, strategic channels, ISVs
- ISOs Expand Clover’s distribution footprint and increase penetration across target customer segments and vertical markets Develop high-impact go-to-market strategies that drive customer growth and increase adoption of Clover products and services Strengthen strategic partnerships and develop new routes to market that accelerate scale Drive product adoption and innovation Partner with Product, Technology
- Marketing teams to influence innovation and accelerate adoption of new solutions Ensure product roadmaps align closely with customer needs and commercial priorities Champion initiatives that enhance Clover’s competitive differentiation and market relevance Evaluate strategic growth opportunities, partnerships
- expansion initiatives Build high-performing teams Recruit, develop
- inspire exceptional leaders and teams Create a culture of ownership, performance, innovation
- continuous improvement Develop organisational capability and leadership depth to support future growth Lead change and transformation initiatives that improve business performance and employee engagement Represent Clover externally Act as the leading ambassador for Clover UK across customers, partners
- industry stakeholders Build strategic relationships that drive growth and strengthen Clover’s market position Represent the business at executive, customer
- industry forums Elevate Clover’s profile as the leading commerce and payments platform for UK SMBs What you will need to have: Proven senior leadership experience in payments, fintech, commerce, SaaS
- a related technology-driven industry Strong track record of owning and delivering commercial growth, market expansion
- business transformation Experience leading revenue-generating teams across direct and indirect channels Strong commercial acumen with experience owning P&L and driving revenue and profitability performance Experience building and scaling high-performing teams and organisations Ability to define and execute growth strategies in a competitive and fast-moving market Strong stakeholder management and influencing skills across senior internal and external audiences Experience working cross-functionally with Product, Technology, Marketing, Sales
- Operations Strong customer and market orientation with the ability to shape strategy based on market opportunity and customer need Excellent communication and leadership skills, with the credibility to represent the business externally What would be great to have: Experience in SMB payments, merchant acquiring
- commerce platforms Knowledge of UK payments and commerce market dynamics Experience working with ISVs, ISOs, strategic partners
- channel-led growth models Experience leading transformation or scale-up journeys within established businesses Familiarity with POS, software, value-added services
- merchant technology ecosystems Experience contributing to regional or international leadership agendas Thank you for considering employment with Fiserv.
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