Professional Services Project Coordinator II

What You'll Do

• Coordinate project timelines, milestones, deliverables
• dependencies across multiple product and platform initiatives Maintain accurate project records, including scope details, project descriptions, documentation updates
• change tracking Prepare and distribute project status reports that provide clear visibility into progress, risks, issues
• upcoming milestones Track risks, issues
• mitigation actions to improve project health visibility and support timely decision-making Partner with stakeholders across product, engineering
• business teams to gather detailed inputs, align on priorities
• communicate project updates Support resource capacity tracking and highlight allocation concerns that may impact delivery schedules or governance objectives Use approved artificial intelligence tools to accelerate project management workflows, improve reporting quality, enhance documentation consistency
• support standardized execution practices Experience you'll need to have: 3+ years of experience in project coordination, project operations
• delivery support across software, product
• platform initiatives 3+ years of experience maintaining project timelines, tracking milestones, managing risks and issues
• preparing status reporting for cross-functional stakeholders Experience using project management and collaboration tools for documentation, reporting
• dependency tracking, such as Jira, Confluence, Microsoft Project, Smartsheet
• similar tools Experience using approved artificial intelligence tools to improve project documentation, reporting workflows
• process consistency in a business environment Bachelor's degree or higher in Business, Information Systems, Project Management
• related field or equivalent combination of education, related experience and/or military experience.
• Experience that would be great to have: Experience supporting product delivery in a financial technology, banking, payments
• core platform environment Experience working with governance frameworks, software capitalization controls
• project reporting processes in a regulated environment Experience supporting Agile delivery teams across product and engineering organizations Experience with Finxact products, platforms
• delivery processes How you'll work: This role is on-site Monday through Friday.
• Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
• Sponsorship: You must currently possess valid and unrestricted U.S. work authorization to be considered for this role.
• Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
• Benefits at Fiserv: Fuel Your Life program to support your physical, financial, social, and emotional well-being.
• Paid holidays and generous time away policies.
• No-cost mental health support through Employee Assistance Programs.
• Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
• Eight Employee Resource Groups to foster a collaborative culture and expand your network.
• Unparalleled professional growth with training, development, and internal mobility opportunities.
• Medical, dental, vision, life, and disability insurance options available from day one.
• Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
• Tuition assistance and reimbursement program.
• Paid parental and military leave.
• This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.
• It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
• Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
• Thank you for considering employment with Fiserv.
• Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
• Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status
• any other category protected by law.
• If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com .
• Please note our AskHR representatives do not have visibility to your application status.
• Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.
• Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements.
• Please do not send resumes to Fiserv associates.
• Fiserv is not responsible for any fees associated with unsolicited resume submissions.
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• Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.
• Any communications from a Fiserv representative will come from a legitimate Fiserv email address.