Sr. Project Manager- Care Delivery (CONTRACT)
Transcarent•2d ago
United StatesRemoteContractMid Level5+ yrs exp
Visa-friendly
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Project ManagerDelivery ManagerContract Manager
- About this role
- The Sr. Project Manager- Care Delivery (Contract) will serve as a critical partner in advancing Transcarent’s Care Delivery strategic initiatives through strong project leadership, cross-functional execution
- disciplined delivery governance. This role will support the planning and implementation of complex clinical, operational
- technology-enabled initiatives that enable scalable, high-quality care delivery and measurable business outcomes.
- You will partner closely with Care Delivery leaders, clinicians, operations teams, Product, Technology, Analytics
- other cross-functional stakeholders to drive projects from intake and planning through execution, launch
- post-launch measurement. This role requires a blend of strategic thinking, strong operational discipline, stakeholder management
- hands-on delivery in a fast-paced, evolving digital health environment.
- What You’ll Do
- Project Planning & Execution
- Lead complex, cross-functional projects and workstreams from initiation through implementation and post-launch stabilization.
- Develop and maintain project plans, timelines, milestones, RAID logs, decision logs, and status reporting.
- Translate strategic priorities into clear project scope, objectives, deliverables, timelines, and success measures.
- Drive project execution by managing dependencies, risks, issues, decisions, and action items across multiple stakeholder groups.
- Ensure project teams remain aligned on scope, timing, priorities, and expected outcomes.
- Proactively identify barriers to delivery and escalate risks or decisions with clear options and recommendations.
- Support launch readiness, implementation planning, operational handoffs, and post-launch follow-up.
- Cross-Functional Leadership & Stakeholder Management
- Partner with clinical, operations, product, technology, analytics, client success, and leadership teams to drive alignment and execution.
- Facilitate project kickoff meetings, status meetings, planning sessions, working groups, and leadership updates.
- Act as a trusted advisor to Care Delivery leaders by bringing structure, clarity, and accountability to complex initiatives.
- Build strong relationships across teams and influence outcomes without direct authority.
- Support structured decision-making by clearly documenting options, tradeoffs, risks, and recommendations.
- Ensure stakeholders are informed, engaged, and accountable throughout the project lifecycle.
- Project Governance & Delivery Quality
- Support the continued development and standardization of project management processes for the Care Delivery team.
- Ensure projects follow consistent intake, planning, execution, status reporting, launch readiness, and closure practices.
- Track project health and provide accurate, objective status updates using defined green/yellow/red criteria via the bi-weekly status report-out.
- Partner with stakeholders to define success criteria and track progress against key metrics throughout the project lifecycle.
- Identify opportunities to improve project delivery, team efficiency, communication, and execution quality.
- Promote a culture of accountability, urgency, transparency, and continuous improvement.
- What You Need
- Required
- Bachelor’s degree required.
- 5+ years of project management experience; PMP certification preferred
- 3+ years of experience in healthcare, digital health, clinical operations, insurance, or a related healthcare setting.
- Demonstrated ability to manage complex, cross-functional projects in a fast-moving, evolving environment.
- Strong project planning, execution, risk management, and stakeholder management skills.
- Proven ability to manage multiple priorities, competing deadlines, and complex dependencies.
- Excellent written and verbal communication skills, including the ability to present clear updates to leadership and diverse stakeholder groups.
- Experience facilitating meetings, planning sessions, working groups, or executive-level project updates.
- Strong problem-solving skills with the ability to bring structure and clarity to ambiguous situations.
- Commitment to deadlines with a strong sense of urgency and ownership.
- Ability to influence without authority and drive accountability across cross-functional teams.
- Preferred
- Experience supporting virtual care, care coordination, clinical operations, health advocacy, or member-facing healthcare programs.
- PMP, CAPM, Agile, Scrum, or similar project management certification.
- Experience with project governance, portfolio management, roadmap tracking, or PMO processes.
- Experience with tools such as Smartsheet, Monday.com, Asana, Jira, Confluence, Miro, Lucid, or Visio.
- Familiarity with healthcare technology platforms such as EHRs, CRMs, care management systems, or member engagement platforms.
- Experience supporting technology-enabled operational change, workflow redesign, or implementation of new care delivery models.
- Experience with reporting tools such as Tableau, Power BI, Looker, or similar analytics platforms.
- This is a contract role for a 4-5 month assignment.
- Pay: $70- $80/ Hour
- Who we are
- Transcarent is the One Place for Health and Careᵀᴹ, bringing medical, pharmacy
- point solutions together with the WayFinding ᵀᴹ experience, the first and only generative AI-powered health and care platform for health consumers. Our WayFinding experience, paired with transparent and consumer-driven pharmacy care, 2nd.MD expert medical opinions
- virtual primary care, works seamlessly with comprehensive Care Experiences – Cancer Care, Surgery Care
- Weight Health – to support people with all of their health needs, simple or serious. More than 1,700 employers and health plans rely on us to provide information, guidance
- care, empowering health consumers with more choice, an experience they love, access to higher-quality care
- lower costs for 21 million Members. For more information, visit transcarent.com
- follow us on LinkedIn .
- At Transcarent, our values guide everything we do:
- People First: We prioritize our Members, clients, and each other in every decision
- Care: Every decision starts with improving health and care for our Members
- Resilience: We push boundaries and take the uncharted path to change an industry
- Results: We take ownership, solve with speed, and deliver for our people and each other
- Humble and Human: We lead with humility, bring fun to tough moments, and go further together
- Total Rewards
- Individual compensation packages are based on a few different factors unique to each candidate, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal equity.
- Salary is just one component of Transcarent's total package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock options.
- Our benefits and perks programs include, but are not limited to:
- Competitive medical, dental, and vision coverage
- Competitive 401(k) Plan with a generous company match
- Flexible Time Off/Paid Time Off, 13 paid holidays
- Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance
- Mental Health and Wellness benefits
- Transcarent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out!
- Research shows that candidates from underrepresented backgrounds often don’t apply unless they meet 100% of the job criteria. While we have worked to consolidate the minimum qualifications for each role, we aren’t looking for someone who checks each box on a page
- we’re looking for active learners and people who care about disrupting the current health and care with their unique experiences.
Required skills
GoAgile