Learning Management System Specialist, Global RAD Operations

In This Role, You Will

• Administer and maintain three regional Umbrella stacks and the Learn platform, with a mandate to streamline processes into a more unified global framework Maintain compliance dashboards that integrate data from multiple systems to ensure audit readiness across all regions Develop instructional content— e-learning
• assessments—designed to be effective across cultures and languages Manage translation workflows from English content approval through regional LMS attachment Maintain reporting automation to recover 520+ hours annually currently spent on manual compliance tracking Ensure 151 active courses remain current and within compliance windows across all sites What sets this role apart: you will serve as the centralized expert for GRO, reporting directly to the Global Training Manager with visibility across all 13 sites. Your work will directly determine how 572 associates learn and maintain compliance. This position offers autonomy, global scope
• the opportunity to maintain systems and build processes. Key job responsibilities Platform Administration - Administer Learn and three regional Umbrella stacks, including course creation, updates
• user support across all 13 GRO sites - Streamline cross-stack processes toward a more unified global framework - Maintain 151 active courses within compliance windows Content Development - Design and deploy instructional content: e-learning modules and Skill Drill assessments - Coordinate multilingual translation workflows Compliance & Reporting - Maintain compliance dashboards integrating Learn and Umbrella data for real-time audit readiness - Implement automated reporting to recover 520+ hours annually from manual tracking - Ensure content currency and regulatory alignment across all regions Cross-Functional Collaboration - Partner with operations and support teams on data requests and reporting needs - Serve as centralized LMS subject matter expert for all GRO sites and leadership A day in the life Your morning starts with a compliance dashboard check across Umbrella stacks and Learn. You review translation deliverables and attach completed materials to the appropriate LMS. Mid-morning, you build or update e-learning content—a new Skill Drill or e-learning course updates. After lunch, you troubleshoot a course assignment issue for an APAC site, then pull reporting data for leadership. You end the day advancing your automation project, replacing another manual report with a streamlined solution. No two days look identical, but platform health, content development
• cross-regional coordination are constants. About the team Global RAD Operations (GRO) partners with business units to deliver the right equipment at the right time and place—maintaining strict technical standards, InfoSec compliance
• safety throughout the supply chain. From receiving and warehousing to assembly, provisioning
• worldwide shipping, our 13 sites across AMER, EU
• APAC keep Amazon's IT infrastructure moving. GRO Learning & Development sits within this network, managing onboarding, process training, safety training
• leadership development for RAD sites worldwide.
• Experience with Learning & Development and course facilitation or an equivalent professional qualification - Experience with Learning Management Systems (LMS) - Experience developing or delivering training programs across multiple sites or regions
• experience with multimedia content creation - Experience in data analysis and reporting - Experience working cross-functionally across several teams both technical and non-technical - Background in compliance-driven, operations training environments (OSHA, WHS
• regulatory) with experience consolidating LMS architectures into dashboards and reporting
• Bachelor's degree or equivalent
• 1+ years of work experience - Experience developing, deploying and managing AI products at scale - Experience with Learning Management Systems (LMS)
• experience with project management Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability
• other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.