Research Manager, Distributed Research
Top focus
At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is hiring a Research Manager to lead the Distributed Research team which owns large-scale decentralized data collections through Digital WHOOP Labs, powering research and innovation across WHOOP.
In this role, you will define the team's strategy, mentor and develop a high-performing team of researchers, and partner closely with cross-functional research partners, Research Program Management, and Research Platform to prioritize work, scale distributed research capabilities, and continuously improve the tools and processes that enable high-quality data collection at scale.
Your leadership will help expand WHOOP's ability to generate trusted, actionable data that accelerates scientific discovery, product innovation, and member impact
Responsibilities
- Lead, coach, and develop a team of researchers across multiple career levels, fostering technical excellence, career growth, and a high-performing team culture.
- Define and execute the functional strategy for Distributed Research, driving the continued evolution and scaling of distributed research capabilities across WHOOP.
- Partner closely with the Distributed Research Program Manager to prioritize initiatives, allocate resources, balance team capacity, and deliver against organizational priorities.
- Collaborate with cross-functional stakeholders such as Machine Learning Research, Digital Health, and Performance Science to understand research objectives, scope research initiatives, and ensure successful execution.
- Partner with the Research Platform team to improve the technologies and workflows that support distributed research, leveraging user feedback, operational insights
- evolving business needs to drive continuous improvements in scalability, participant experience
- Monitor operational and team performance metrics, using insights to optimize execution, improve efficiency, and inform strategic decisions across the Distributed Research function.
- Serve as an advocate for distributed research methodologies and survey science, educating cross-functional stakeholders on best practices and helping scale these capabilities across WHOOP
Qualifications
- 5+ years of experience in remote study management, at-home trials, research operations, clinical research operations, digital health research, UX research
- a related field. 2+ years directly managing and developing individual contributors.
- Demonstrated success leading and developing high-performing teams through organizational growth and ambiguity.
- Experience partnering closely with program management, product, engineering, scientific, or research platform teams to deliver complex cross-functional work.
- Strong understanding of survey science and distributed research methodologies, with the ability to communicate the importance of survey design and other study considerations to diverse audiences.
- Excellent communication, stakeholder management, and organizational leadership skills.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.