Manager, Internal Communications
Vanguard•1d ago
United StatesHybridFull-timeManager Level5+ yrs exp
Top focus
Communications Manager
Leads divisional internal communications infrastructure, and execution. Serves as a trusted advisor to leadership—translating business priorities into clear, compelling messaging while ensuring consistent, high-quality delivery across all channels.
Oversees communications platforms, editorial standards, and a team responsible for content creation and channel execution
Responsibilities
- Lead & Develop Team Manage and develop a team of communications professionals, including design, video, and channel execution roles; set high performance standards and drive accountability.
- Strategic Communications Advisory Partner with senior leaders to shape communications strategies that advance key business priorities and influence outcomes.
- Content & Editorial Leadership Own editorial standards and oversee all written, visual, and multimedia content; ensure clarity, consistency, and alignment with Vanguard brand.
- Channel & Infrastructure Ownership Lead end-to-end communications infrastructure (SharePoint/intranet, newsletters, distribution lists, planning, measurement, and multimedia integration).
- Ensure channels are optimized, integrated, and aligned to audience needs.
- Execution Excellence Drive end-to-end delivery of communications—from planning through measurement—ensuring timely, high-quality outcomes.
- Stakeholder Influence Act as a trusted advisor to resolve competing priorities, shape messaging, and guide channel strategy across stakeholders.
- Continuous Improvement Apply data, insights, and industry best practices to improve communication effectiveness and elevate the crew experience.
- Events & Initiatives Support communications strategy and execution for major divisional events and key initiatives
Qualifications
- 5+ years of relevant experience, including internal communications strategy and execution.
- Demonstrated experience translating business strategy into communications.
- Strong writing, editing, and editorial judgment; ability to maintain high content standards across formats.
- Experience managing communications channels and infrastructure (e.g., intranet, newsletters, measurement).
- Proven people leadership or team management experience preferred.
- Experience managing creative resources (design, video) preferred.
- Undergraduate degree or equivalent experience required; advanced degree preferred.
- What Sets You Apart: Strategic thinker with strong execution discipline.
- High standards for quality, clarity, and consistency.
- Skilled at influencing without authority and navigating complexity.
- Data-driven and focused on measurable impact.
- Special Factors Sponsorship Vanguard is not offering visa sponsorship for this position.
- About Vanguard At Vanguard, we don't just have a mission—we're on a mission.
- To work for the long-term financial wellbeing of our clients.
- To lead through product and services that transform our clients' lives.
- To learn and develop our skills as individuals and as a team.
- From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
- How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection.
- We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.