Sales Associate - Bond Street, New York City

Overview

• We’re looking for passionate and energetic Team Members to join our retail team and deliver a best-in-class customer experience.
• You’ll create a warm, welcoming
• high-energy environment for every customer, supporting across either the shop floor or stockroom to keep operations smooth and standards high. Working as One Team , you’ll bring our values to life while helping our community find the right products for their conditioning journey.
• This is a fast-paced, people-first role where no two days are the same - and where your energy, attitude, and teamwork make all the difference.
• PAY RANGE - The range is between $17.50-$19.00. The base pay offered is based on market, experience, and skills
• WHAT YOU'LL BE DOING:
• Deliver an exceptional customer experience by welcoming every community member with enthusiasm, ensuring they feel valued and inspired.
• Be a r ole model in product expertise , operational best practices, and brand representation, while training and sharing knowledge with the wider team.
• Assist in stock management, deliveries, and replenishment to ensure the store is always ready to serve customers and capitalise on sales opportunities.
• Ensure t he safety and well-being of both customers and team members, adhering to health, safety, and loss prevention protocols at all times.
• M aintain a clean, organised, and welcoming space, addressing customer needs quickly and efficiently to uphold a seamless shopping experience.
• Feedback and contribute to a culture of continuous learning, both individually and as part of the team.
• Embody Gymshark's culture and values in every interaction, passionately representing the brand and fostering a positive, inclusive community
• WHAT YOU'LL NEED:
• Retail Customer Service Excellence: Proven recent experience of working in a fast-paced retail store with the a bility to engage with customers, understand their needs
• provide exceptional service to ensure a positive shopping experience.
• Product Handling & Stock Management: Experience of assisting with inventory management, restocking shelves, and ensuring products are well-kept and properly displayed.
• Problem Solving: Ability to handle customer inquiries, complaints, or issues in a calm, professional manner while finding quick, effective solutions.
• Adaptability: Ability to adjust to changing store needs, from new product arrivals to shifts in customer traffic and seasonal demands.
• Attention to Detail: Experience of ensuring the store is tidy, products are well-organised, and stock is accurately managed to create a welcoming shopping environment.
• Team Collaboration: Ability to work as part of a team, supporting colleagues and working together to achieve store goals and deliver excellent service.
• Communication Skills: Clear, friendly, and effective communication with customers and team members to build rapport and share product information.
• Sales Goal Orientation – Motivated to meet individual and team sales targets, contributing to the overall success of the store.
• Positive Attitude & Enthusiasm: Bringing energy, positivity, and a passion for fashion to every customer interaction and team collaboration
• Willingness to Learn about product, systems, processes, customer journey and our community.
• Aligned to and inspired by our brand values with a shared passion for community, wellness and fitness
• Commitment to working where and when the retail teams need you on weekends and bank holidays
• Full eligibility to work in the US
• Ability to lift up to 50lb
• Hiring Event – Fast Track Your Application
• We’re hiring through in-store Hiring Events , giving you the opportunity to meet the team and interview in person.
• Event Dates:
• Tuesday 16th June 2026
• Thursday 18th June 2026
• Once you apply, you’ll receive a link to book a 1-hour time slot that works for you. During this session, you’ll take part in a 1:1 interview in-store and get to see our Bond Street flagship - in the flesh!
• 👉 Simple process: Apply → Book your slot → Interview in-store
• Spots are limited, so we recommend applying early to secure your preferred time.
• BELONGING AT GYMSHARK.
• Our mission is to be a place where everyone belongs. We’re an equal opportunities employer
• for us that means we always strive to be as inclusive as possible in all aspects of employment, right from your application. We’re committed to finding reasonable adjustments* for candidates with specific needs or have a disability during our recruitment process
• all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. *If you’d like to request a reasonable adjustment please email retailtalent@gymshark.com.