Senior Product Manager, Amazon Pay Balance
Amazon Pay (India) Private Limited•3h ago
IN, KA, BengaluruOnsiteFull-timeManager Level5+ yrs exp
Top focus
Product ManagerSenior Product ManagerVp ProductProduct Marketing Manager
- Amazon Pay Balance ( APB) , enables millions of customers to make seamless payments across Amazon.in, off Amazon, 50M+ offline merchants and sending money to any bank account in India. As a regulated Prepaid Payment Instrument (PPI) issuer authorized by the Reserve Bank of India (RBI), APB is at the forefront of India's digital payments revolution. The APB team owns the end-to-end experience for all prepaid balances customers hold with Amazon, including Wallet, Gift Cards, Vouchers
- future currently . We are building One Balance - a unified prepaid experience that makes APB India's most trusted digital expense account. With 11M+ monthly active users, industry-first launches like Wallet UPI and Add Money & Pay (AMAP)
- ambitious plans for Transit, Pocket Money
- AI-driven payments, APB is a high-growth charter at the intersection of product innovation, regulatory navigation
- massive customer scale. We are looking for a Senior Product Manager who will be the single-threaded owner for defining and scaling the redemption CX for Amazon Pay Balance. You will own the product vision, strategy
- execution for how customers spend their prepaid balances across on-Amazon (Stores, Prime) and off-Amazon (Online merchants, UPI, Transit) surfaces. If you thrive in regulated, high-ambiguity environments and love building products that touch millions of users daily, this role is for you. Key job responsibilities Product Strategy & Vision : Define the multi-year product vision and roadmap for APB as India's most trusted digital expense account. Author PRFAQs, lead executive reviews
- identify new market opportunities across payments, transit
- demographic expansion. Roadmap Development & Execution : Own the APB redemption roadmap spanning On-Amazon (Stores Purchase Days, APB MAU) and Off-Amazon (UPI, prepaid cards, transit). Drive value-based prioritization and manage cross-functional execution from concept to launch across multiple platform and business teams. Customer Experience & One Balance Framework Define and execute the One Balance framework unifying redemption CX for all prepaid products (Wallet, Gift Cards, Vouchers). Champion frictionless payments for both sufficient and insufficient balance scenarios
- leverage AI for payment recommendations across checkout surfaces. Regulatory Navigation & Compliance : Navigate evolving RBI, NPCI
- MeitY regulations to build seamless experiences while maintaining full compliance. Define product strategy for 2FA, device binding
- partner with NPCI on PPI-UPI working committees. Market Expansion & Innovation : Unlock next-wave adoption through demographic expansion ( dependents), category innovation (Transit cards, Wallet-backed credits)
- exploration of IoT and AI-driven payment experiences. Stakeholder Management & Go-To-Market Influence cross-functional teams and senior leaders to secure roadmap alignment.
- 7+ years of product or program management, product marketing, business development or technology experience - Experience with feature delivery and tradeoffs of a product - Experience owning/driving roadmap strategy and definition - Experience with end to end product delivery - Experience as a product manager or owner - Experience owning technology products
- Experience in influencing senior leadership through data driven insights - Experience working across functional teams and senior stakeholders Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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