Solutions Consultant

We are looking for a Solutions Consultant to join our high-performing Integrated Solutions team, partnering with our largest national accounts to deliver transformative, data-driven solutions. As a Solutions Consultant, you will act as a premier subject matter expert and strategic business partner, collaborating on the design of complex solutions for our top enterprise customers.

By bridging the gap between cutting-edge technology and customer business drivers, you will directly influence multi-million dollar deals and drive our landmark DP3 platform migration programme. This is a high-impact, national role where your consultative expertise will help shape the future of risk, verification, and financial technology in Australia and New Zealand.

This role can be done either as a full time position or as a part-time role at 3 days per week. What You’ll Do Identify Complex Solutions: Carry out initial customer needs analyses to understand complex challenges and map customer requirements as part of strategic business transformations.

Qualify & Document Concepts: Create, validate, and document robust Solution Concepts, working closely with the Sales team and clients to iterate designs. Lead Stakeholder Collaboration: Coordinate with internal Equifax stakeholders (including Product Management, BTS, and Delivery teams) to assess, validate, and quantify solution scopes.

Manage Pre-Sale to Delivery Transitions: Act as a critical stakeholder and Subject Matter Expert in transitioning solutions from pre-sale design to technical project development. Mitigate Risk & Guide Change: Assess operational risks and impacts of proposed solutions, participating in steering committees to manage client-side change management through to final acceptance.

Drive Platform Migrations: Engage customers on current contracts to plan, secure commitments for, and execute migrations to our target-state DP3 platform. Uncover Upsell Opportunities: Conduct current-state analyses of customer systems to identify and action upsell opportunities for expanded DP3 functionality and data sources.

Identify & Manage Risk Accounts: Spot migration-at-risk customers early and collaborate with senior leadership to design proactive engagement approaches. Partner for Revenue Growth: Collaborate with Strategic Relationship Managers and Business Development Managers to identify opportunities, develop client insights, and achieve sales targets.

Represent Equifax in the Industry: Deliver insights back to internal product/marketing teams and present on behalf of Equifax at major industry forums and conferences. What Experience You Need 6+ Years of Sector Experience: Proven business, sales, or technical consulting experience within the financial services, insurance, banking, or telecommunications sectors.

Solution-Based Sales Track Record: Demonstrated experience in consultative sales, with a history of developing and presenting multi-million dollar, multi-year solutions. Technical & Diagnostic Capability: Strong analytical and diagnostic skills, with proven technical ability in complex data environments, API integrations, or platform architecture.

Project & Stakeholder Management: Proven ability to manage complex project deliverables, assess operational risk, and negotiate for cross-functional resources in a matrixed environment. Executive-Level Communication: Exceptional presentation skills, with a demonstrated ability to explain complex technical concepts to non-technical, C-suite audiences.

What Could Set You Apart Domain Expertise: Advanced knowledge of credit risk, fraud mitigation, identity verification, and relevant regulatory frameworks within ANZ. Industry Certifications: Completion of the Financial Services Institute of Australasia (FINSIA) Diploma of Financial Services (or equivalent).

Established Executive Network: An active, highly influential network within top-tier Australian banking or financial institutions. Migration Project History: Hands-on experience advising enterprise clients through legacy-to-cloud data platform migrations.

Primary Location: AUS-Melbourne AUS-Sydney-Blue-Street Function: Function - Sales Support Schedule: Full time