Vice President, Product Owner - Data Governance Experience-Services

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in product management, data governance, and stakeholder engagement to Citi's Data Management team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview The Product Owner for Data Governance Experience requires a strategically minded professional who stays abreast of developments in data governance, data quality, and enterprise tooling within the financial services sector.

This role contributes to the directional strategy of the Data Management COE function within Services by translating complex, cross-process data governance requirements into a coherent, joined-up product vision and delivery roadmap. The role is a recognised authority on Services data governance tooling and acts as the primary bridge between process owners, the Enterprise Data Office (EDO), and technology delivery teams.

You will have a significant impact across the Services function, directly affecting the operational effectiveness of data governance controls, forums, and compliance with the Citi Global Data Policy (CGDP). What you'll do Define and own the product vision and strategic roadmap for the Services Data Governance Dashboards and Tactical Tooling suite.

Own and continuously refine the product backlog, leading requirements gathering, User Story development, and prioritisation in line with business value. Act as the single point of contact for consolidating requirements across all six process domains, understanding pain points and identifying opportunities for a joined-up user experience.

Engage and collaborate closely with the Enterprise Data Office (EDO), technology delivery partners, data engineering teams, and senior business stakeholders. Drive the delivery of the tactical tooling roadmap, monitoring progress, proactively identifying and mitigating risks, and escalating blockers where necessary.

Ensure delivered tooling meets quality standards, is fit for purpose, and is adopted effectively by end-users across the Services function. Appropriately assess risk when making product decisions, ensuring all tooling and process changes adhere to applicable laws, regulations, and Citi Policy.

Apply sound ethical judgement and escalate, manage, and report control issues with transparency. What we'll need from you This section is about the candidate. We are looking for an individual with the following essential qualifications and skills: Solid hands on experience in a Product Owner role within a Data organization.

Proven expertise in data governance, data quality, and enterprise tooling, preferably within the financial services sector. Strong product management skills with a track record of defining product strategy, managing backlogs, and delivering on a roadmap.

Excellent communication and stakeholder management skills, with the ability to guide, influence, and align colleagues across multiple domains and seniority levels. Experience with Agile methodologies, including facilitating sprint planning, backlog grooming, and review sessions.

A strategic mindset with the ability to translate complex requirements into a clear, actionable product vision. Bachelor’s/University degree or equivalent experience; a Master's degree is a plus. Sound ethical judgment and a strong understanding of risk and control frameworks.

What we can offer you This is a role that'll offer you the opportunity to build an in-depth knowledge of financial services operations at a global scale. Every day there will be new business challenges that will help you develop new skills that can drive your career.

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretional annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.

We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Data Analytics ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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