Social and Community Manager

About Us

• At Fireworks, we’re building the future of generative AI infrastructure. Our platform delivers the highest-quality models with the fastest and most scalable inference in the industry. We’ve been independently benchmarked as the leader in LLM inference speed and are driving cutting-edge innovation through projects like our own function calling and multimodal models. Fireworks is a Series C company valued at $4 billion and backed by top investors including Benchmark, Sequoia, Lightspeed, Index
• Evantic. We’re an ambitious, collaborative team of builders, founded by veterans of Meta PyTorch and Google Vertex AI.
• The Role
• The AI infrastructure industry moves faster than almost anything in tech. New models, benchmarks
• techniques land weekly
• the narrative around them forms in days or hours. We're hiring a Social and Community Manager who can read those waves, ride the ones worth riding, add signal to them
• start narratives of our own that catch and spread.
• This is a hands-on, execution-heavy role with judgment at its core. You'll decide what's worth reacting to, what we should say
• when. You'll back those calls with data, ship consistently across our social and community channels
• support marketing and product by turning a fast-moving field into content people actually want to share.
• Key Responsibilities
• Narrative & Trend Judgment
• Track conversations relevant to Fireworks in real time, judge what's worth jumping on versus noise
• move fast when a moment opens with a strong instinct for tone and timing. Frame narratives that give the community and market a reason to talk about Fireworks, not just one-off posts.
• Data, Analysis & Reporting
• Monitor social, Discord
• community platforms daily using analytics tools. Track the metrics that matter (engagement, reach, sentiment, growth, community health), turn them into clear reports
• use insights to recommend content changes, experiments
• Content Creation & Execution
• Create on-brand content informed by data, trends, and community feedback. Generate fresh formats that make technical AI topics shareable, own the social calendar, and ship consistently without losing the creative edge.
• Community Engagement
• Moderate discussions, answer questions, welcome members
• foster helpful conversations. Support and help run community programs (Champion/Ambassador initiatives, newsletters, AMAs, cohorts)
• proactively spot ways to strengthen connections.
• Events & Cross-Team Collaboration
• Help plan and execute virtual and in-person events, webinars
• meetups, measuring impact to improve future ones. Keep calendars, trackers
• dashboards meticulously organized
• share data-driven insights with marketing, product
• engineering so efforts run smoothly and scale.
• What We’re Looking For
• Must-Haves
• 3–6 years of hands-on experience in social media management or community management (developer or AI communities preferred).
• Sharp judgment on what's worth a reaction and what to ignore, plus a track record of content or narratives that actually traveled.
• Strong excellence in data and analytics, you confidently track metrics, interpret performance, create reports/dashboards, and use insights to guide execution and optimization.
• Self-starter mindset: comfortable proactively identifying trends and opportunities, then recommending actions or ideas to the team.
• Creative thinker who generates fresh content ideas and approaches while staying on-brand.
• Hands-on experience actively engaging and growing communities (Discord, Reddit, X, forums, etc.).
• Experience with social and community analytics tools (native platforms + tools like Sprout Social or similar).
• Meticulously organized with strong project management skills.
• AI native, you use LLMs and generative AI tools daily and understand developer workflows around models and inference.
• Strong execution skills: reliable, detail-oriented, and proactive in delivering high-quality work in a fast-paced environment.
• Nice-to-Haves
• Experience supporting or contributing to community programs and events.
• Familiarity with AI infrastructure or open-source model communities (e.g., Hugging Face ecosystem).
• Basic video or multimedia production skills.
• Background in fast-paced startup environments
• Total compensation for this role also includes meaningful equity in a fast-growing startup, along with a competitive salary and comprehensive benefits package. Base salary is determined by a range of factors including individual qualifications, experience, skills, interview performance, market data
• work location. The listed salary range is intended as a guideline and may be adjusted.
• Base Pay Range (Plus Equity)
• $140,000 — $160,000 USD
• Why Fireworks AI?
• Solve Hard Problems: Tackle challenges at the forefront of AI infrastructure, from low-latency inference to scalable model serving.
• Build What’s Next: Work with bleeding-edge technology that impacts how businesses and developers harness AI globally.
• Ownership & Impact: Join a fast-growing, passionate team where your work directly shapes the future of AI—no bureaucracy, just results.
• Learn from the Best: Collaborate with world-class engineers and AI researchers who thrive on curiosity and innovation.
• Fireworks AI is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all innovators.