Accounts Receivable Specialist

• Reports to: Director of Accounting Operations
• Location: Remote US
• Compensation Range: $65,000 to $75,000 plus bonus and equity
• *This role requires candidates to be located in the Pacific Time Zone*
• What We Do:
• Founded in 2015 as a fully remote company by former NSA cyber operators, Huntress was built on a simple premise: to force hackers to earn every inch of their access.
• Today’s cyber-attacks aren’t limited to large organizations with the security tools that can ward off threats. Hackers don't discriminate and will find a way to penetrate any vulnerability in any size business
• is why Huntress focuses on protecting those small to midsize businesses that make up the backbone of our economy.
• Huntress stops hidden threats that sneak past preventive security tools by utilizing our award-winning security platform and expert human threat hunters through dynamic products, including Managed EDR, MDR for Microsoft 365
• Managed Security Awareness Training.
• Join the hunt and help us stop hackers in their tracks!

What You’ll Do

• Huntress is looking to add an Accounts Receivable Specialist to our accounting team.
• This is a peer-level role working alongside our existing AR Specialist to provide full-day coverage across time zones, including Pacific Time and Australia.
• You’ll be responsible for various duties surrounding the customer accounting and accounts receivables processes, including collecting payments, responding to customer inquiries, processing refunds
• sales tax compliance.
• We’ll look to you to find areas of opportunity for process improvement, automation, and documentation.
• You’ll work closely with other members of the accounting and finance team, along with cross-departmental stakeholders.
• You give a $h*t about getting the details right because every payment resolved, refund processed, and exemption documented helps the business run better.
• You are outcome-obsessed in how you work.
• You look for the root cause, tighten the process, and leave the system better than you found it.
• As Huntress grows across time zones and customer complexity increases, your consistency, judgment, and follow-through help the accounting team scale

Responsibilities

• Act as the main point of contact within accounting for all customer-related inquiries
• Be the accounting main point of contact for all things Stripe and Fazeshift, our billing and collections platforms
• Answer internal questions and customer inquiries through email, phone, Slack, and Zendesk, our ticketing system
• Follow up with delinquent customers and write off uncollectible accounts
• Collect sales tax exemption forms from customers who qualify for exemption
• Assist with monthly sales tax reconciliations and help monitor sales tax compliance
• Collaborate and communicate with external auditors and regulatory authorities as needed
• Contribute to process and documentation improvements
• What You Bring to the Team:
• 2+ years of experience, preferably in accounting and/or accounts receivable
• Ability to effectively manage multiple projects and priorities with demanding timeframes, maintaining a high attention to detail
• Ability to independently research and resolve tasks with minimal supervision with awareness and motivation to collaborate when necessary
• Experience working as part of a small team with varied responsibilities and comfortable navigating multiple, shifting priorities in a hyper-growth environment
• Excellent communication skills with the ability to present information to both internal and external stakeholders
• Experience working in a fully remote organization is preferred
• Strong Excel/Google Sheets and G Suite skills
• What We Offer:
• 100% remote work environment - since our founding in 2015
• Generous paid time off policy, including vacation, sick time, and paid holidays
• 12 weeks of paid parental leave
• Highly competitive and comprehensive medical, dental, and vision benefits plans
• 401(k) with a 5% contribution regardless of employee contribution
• Life and Disability insurance plans
• Stock options for all full-time employees
• One-time $500 reimbursement for building/upgrading home office
• Annual allowance for education and professional development assistance
• $75 USD/month digital reimbursement
• Access to the BetterUp platform for coaching, personal, and professional growth
• Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
• We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status
• any other legally protected status.
• We do discriminate against hackers who try to exploit small businesses.
• Accommodations:
• If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing
• participating in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com. Please note that non-accommodation requests to this inbox will not receive a response.
• If you have any questions about your personal data privacy at Huntress, please visit our privacy page .
• #BI-Remote