Infrastructure Technology Lead - Vice President

• Job Description and Justification The Infrastructure Technology Lead Analyst is senior level role responsible for managing Unix Infrastructure for Unified Sector teams. The overall objective is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks. We are looking for an individual who is Senior Unix System Administrator with 10 plus years of experience in production support preferably finance industry. This is senior role for candidates who can improve operating efficacy, time to market, client persona and bolster team morale. This is Subject matter Expert role for Unix Delivery System Administrator. We support Unified Sector Project builds for ICG Markets, CTI, GFT, GCG, Low Latency Etrading line of businesses. Job Responsibilities:
• This position involves collaboration with Solution Architect team, application team, Database team, Project manager, Portfolio manager and Production support System administrator.
• Position requires skills to build RED HAT Linux/AIX servers working with Factory build team and customization later as per Application team Build sheet requirements related to file system structure, rpm deployments and other System related tasks during project phase.
• New hire will support end-to-end project from Delivery design approval understanding Project artifacts to handover to Production System Administration support team during Go live phase.
• As Project SA, individuals will be working in parallel up to 15 projects consisting of up to 150-200 servers depending upon complexity.
• Typical Project phase is up to 9 months from inception.
• This position in addition to support also needs many standardization disciplines during build.
• Candidates with automation knowledge via Chef, Perl, and other programming languages preferably.
• Positions do involve patching, COB test and other infrastructure related tasks like lift and shift and storage migration to new devices.
• Candidate needs to drive project with less monitoring in timely fashion with periodic updates to project stakeholders.
• Typical day consists of design reviews of new projects, completing build sheet related work on servers to handover to application or DB teams as per project artifacts. Working on Go live readiness with production support SA team via matured process. Daily meetings related to ongoing projects. Change creation/closure and other documentational updates.
• Weekend coverage and work expected for franchise critical projects.
• Provide technical/strategic direction and act as advisor/coach to junior analysts.
• Appropriately assess risk when business decisions are made, demonstrate consideration for the firm's reputation and safeguarding Citigroup, its clients
• assets, by driving compliance with applicable laws, rules
• regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices
• reporting control issues with transparency.
• Troubleshooting and problem solving of servers.
• Reduction of faults, Root Cause Analysis
• Identify reoccurring issues and develop automation to reduce human touch

Skills

• Red Hat 8, VERITAS Cluster experience and VVR must along with hands on knowledge for AIX and Solaris Oracle. Ability to support large server environment and production support experience.
• Develop Ansible playbooks and modules -Administer Ansible infrastructure,
• Must have Linux engineering level knowledge to standardize builds through automation based on security, policy, and standards.
• Familiarity in creating and organizing new projects in Atlassian/Jira platform. Qualifications:
• 13+ years of experience in Infrastructure Technologies delivery with a proven track record of operational process change and improvement.
• Ability to communicate technical concepts to non-technical audience.
• Ability to work with virtual and in-person teams, and work under pressure or to a deadline.
• Experience in a Financial Services or large complex and/or global environment preferred.
• Effective written and verbal communication skills
• Effective analytic/diagnostic skills Stakeholder Management and People Responsibilities
• Work effectively with virtual and remote team members exercising critical thinking to resolve issues and presenting technical findings accurately to internal customers and leadership.
• Act as a liaison between various CTI businesses providing direction and support to resolve issues in a timely manner.
• Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams by providing mentoring and training to junior members of the team.
• Actively contribute towards self-development by creating and following development plans based on discussions with management. Core Role Competencies
• Technical Knowledge: Has a recognizable area of technical competence. Familiar with appropriate standards.
• Processes/ Procedures: Ensures processes and procedures are in place for self and others to use. Seeking ways to improve existing processes, adjusting or recommending reengineering improvements.
• Customer and Industry Knowledge: Consistently apply a business driver and marketplace focus when prioritizing actions.
• Risk Management: Examines and defines factors that could adversely affect task completion, delivery or achievement of customer satisfaction. Evaluates controls to help mitigate negative outcomes through prevention, detection and correction. Identifies the risks of negative outcomes, including error or fraud. Ensures ongoing compliance with regulatory requirements.
• Stakeholder Management: Identifies key partners and their influence, implements techniques for communicating/engaging and managing expectations. Has frequent interactions. Finds the appropriate balance of completing claims by various groups of stakeholders, acting fairly and in consideration of cultural and ethical factors.
• Client Centricity: Uses insights from customer relationships to anticipate their needs and provide services beyond their expectations. Actively seeks information to understand client issues, expectations, and needs.
• Problem Solving and Decision Making: Makes sound decisions. Considers relevant factors and uses appropriate decision-making criteria and principles. When making decisions, uses a mix of analysis, wisdom, experience and discernment. Assesses business needs, anticipates problems. Works independently and is self-directed. Education: Bachelors or Masters /University degree or equivalent experience ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Systems & Engineering ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer
• qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran
• any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi’s EEO Policy Statement and the Know Your Rights poster.