Senior Program Manager, RME Sort Center Mile Partner, Reliability and Maintenance Engineering, INOPs
ASSPL - Karnataka•3h ago
IN, KA, BengaluruOnsiteFull-timeSenior Level7+ yrs exp
Top focus
Program ManagerSenior Engineering ManagerEngineering ManagerVp Engineering
- Scope: The Senior Program Manager, RME SC Mile Partner, INOps leads all strategic requirements across Amazon India's Sort Center network, encompassing 20 SCs across 12 cities and delivering across the length and breadth of the country. The role oversees nine critical verticals: Safety, Cost, New Technology Initiatives, Reliability Engineering, Base Building Management, Asset Performance Management (APM), Sustainability, Skill Development and Business Analytics across a diverse portfolio of building formats including small, medium, large and Extra Large SC. The role drives transformative initiatives including SC Championships, a technician and Blue Badge skill enhancement and assessment program. The role runs MBRs with Mile Ops Directors and all stakeholder function leaders, maintains strategic connects with HR Leaders and Ops on Voice of Associates to foster a better work environment, manages OP1/OP2 workflows, Blue Badge headcount planning
- Free Cash Flow (FCF) initiatives. Complexity: This role operates at the intersection of high growth, rapid transformation
- start-up-like ambiguity. India RME is accelerating from reactive to prescriptive maintenance while preparing for technology disruption through scalability of sorters and reliability centric maintenance programs at Indian sites in 2027 and beyond. These factors create a uniquely complex operating environment that demands strategic foresight, comfort with ambiguity
- the ability to build while simultaneously delivering Impact: The role’s outcomes directly shape INRME SC’s cost, reliability
- talent trajectory: 1. Embed a zero-tolerance safety culture across all SCs. 2. Drive OP budget cycle while understanding site-level requirements 3. Drive >7% YoY cost efficiency via reduction in reactive repairs and idle asset management 4. Improve asset reliability, targeting 99.9% uptime and 97% sustainability compliance. 5. Drive WBR for the SC business unit, manages Transfer of Asset (TOA) processes. 6. Drive SC Championship for RME team. Collectively, these initiatives will position IN RME as Amazon’s most reliable, cost-efficient
- safety-first maintenance organization. Reach: The position's influence extends across Amazon's entire global network through contribution to one VP-level SPS transformation pillars - Talent Excellence, engaging with global counterparts to shape the future of maintenance operations worldwide. The role partners closely with WWRME team on technician LOTO compliance and janitorial excellence. Internally, the role coordinates with Ops Directors, HR Leaders, WHS, Procurement, Finance, Solution Engineering, Real Estate, Environment teams
- site teams across all regions. Additionally, the role drives safety training programs as corrective and preventive actions post incidents, shaping network-wide safety standards and practices. Key job responsibilities Strategic: The role drives the OP budget cycle understanding site-level requirements
- targeting >10% cost savings by encouraging and horizontally deploying FCF initiatives. Operational: Deliver zero loss time injury and zero serious injury to technicians, drive safety compliance
- drives FCF initiatives. Financial: Govern RME SC OPEX and enable >10% YoY savings through analytics, spare control
- preventive strategies. People: Develop technicians and close technical skill gaps through learning programs, capability building and reduced non-technical workload. A day in the life The Senior Program Manager, RME SC Mile Partner begins the day by reviewing network safety, reliability
- cost performance, addressing critical escalations across the Sort Center network. The role partners with Operations, WHS, HR, Finance, Procurement
- Engineering leaders to drive strategic initiatives, business reviews
- annual operating plans. Throughout the day, the Program Manager analyzes data to identify reliability and cost improvement opportunities, standardizes best practices
- oversees programs spanning safety, sustainability, technician capability
- new technology. Success requires balancing strategic planning with operational execution while influencing stakeholders to deliver a safer, more reliable
- cost-efficient network. About the team INRME mission is to build India’s safest, most efficient
- lowest-cost reliability and maintenance organization. The team manages maintenance, asset reliability, engineering programs, automation, utilities, sustainability
- infrastructure projects across the network, partnering closely with Operations to maximize equipment uptime, enhance customer experience
- support business growth.
- Bachelor's degree in computer science, engineering, analytics, mathematics, statistics, IT or equivalent - 7+ years of program or project management experience - Experience delivering cross functional projects - Experience implementing repeatable processes and driving automation or standardization - Experience in cost/benefit analysis of project proposals
- Experience managing, analyzing and communicating results to senior leadership - Experience owning program strategy and end to end delivery Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Required skills
program managementproject managementdata analysiscost analysisautomationstandardization