Automation Architect, Prime Video Trust & Safety
Amazon.com Services LLC•3w ago
United StatesOnsiteFull-time
H-1B verified · 2310 LCAs
- At Prime Video, we’re redefining how the world watches entertainment. Our Trust & Safety team protects millions of customers and content creators globally, ensuring a safe, reliable experience. As an Automation Architect, you’ll drive the adoption of automation across our operations, bridging technical innovation with operational needs. You’ll architect solutions that scale content moderation, mitigate abuse
- empower our teams to deliver trusted and safe content to our customers. Key job responsibilities * Orchestration Leadership: Champion the integration of AI/automation tools (e.g., Generative AI, intelligent workflows) into Trust & Safety operations. Translate technical possibilities into actionable strategies for operational teams. * Cross-Functional Collaboration: Partner with Data Science, Engineering, Product
- Legal teams to design solutions that balance speed, accuracy
- compliance. * End-to-End Solution Design: Own the architecture of AI-driven systems for content moderation, risk detection
- policy enforcement. Move from prototype to production at Amazon scale. * Operational Enablement: Drive the rollout of new tools, providing training, feedback loops
- iterative improvements to ensure adoption and value delivery. * Strategic Narrative Development: Create compelling technical narratives (BRDs, PRFAQs, white papers) that align with business outcomes (e.g., reduced moderation latency, improved accuracy). A day in the life You start by reviewing emerging abuse patterns in Prime Video’s global platform. You collaborate with a Engineering and Data Science teams to design an Agentic Solutions that flags policy-violating content in real time. By midday, you’re leading a workshop with Trust & Safety analysts to demo the tool, addressing their concerns about false positives. Later, you partner with Engineering to prioritize features for the next sprint, ensuring the solution scales during high-traffic events. By day’s end, you update stakeholders on metrics—like a 20% reduction in moderation workload—and refine the roadmap for upcoming compliance challenges.
- 5+ years of program or project management experience - 3+ years of technical specialist, design and architecture experience
- AWS Professional level certification - Experience leading and collaborating with a large cross-functional team - Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders - Bachelor's degree or above in Computer Science, Computer Engineering
- Experience in an operational role
- experience in profee auditing, coding
- documentation requirements - Orchestration and Automation Advocacy: Track record of driving automation adoption in operational teams. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability
- other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications
- location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off
- parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, TX, Austin - 80,300.00 - 140,500.00 USD annually USA, WA, SEATTLE - 82,700.00 - 140,500.00 USD annually
Required skills
AWS