Regional Sales Coordinator

What You'll Do

• Review sales data, boarding inputs
• related account information to ensure accuracy and compliance with company policies and guidelines Respond promptly to requests from sales and management teams to support day-to-day sales coordination and account servicing activities Coordinate timely and accurate communication with stakeholders involved in the merchant account lifecycle Support the sales team with administrative coordination across prospecting, discovery and solutioning, pricing and proposal, boarding, activation
• post-activation activities Prepare and distribute sales reports, presentations
• other supporting materials used to inform decisions and track progress Partner with business consultants and internal teams including Credit and Risk, Leasing, Boarding Operational Support, Product, Finance
• Training to resolve issues and support new account onboarding Build working knowledge of systems, processes
• cross-functional operations related to boarding and servicing merchant accounts Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.
• Experience you'll need to have: 3+ years of experience in sales support, customer service, account coordination
• administrative operations supporting internal or external stakeholders 3+ years of experience reviewing business information, resolving requests
• coordinating activities across multiple teams in a deadline-driven environment Experience using business systems, Microsoft Excel, Microsoft PowerPoint
• Microsoft Outlook to manage information, prepare reports
• support communication Ability to work an assigned schedule of 10:30 a.m. to 7:00 p.m.
• High school diploma, General Educational Development (GED), Associate degree
• equivalent combination of education, related experience and/or military experience Experience that would be great to have: Experience supporting sales teams in the financial services, payments
• merchant services industry Experience working with merchant onboarding, account servicing
• related operational processes Experience learning and using new business systems and tools in a structured environment Technical experience supporting system, process
• operational workflows How you'll work: This role is on-site Monday through Friday.
• Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
• This role requires use of a computer and audio equipment.
• Sponsorship: You must currently possess valid and unrestricted U.S. work authorization to be considered for this role.
• Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
• Benefits at Fiserv: Fuel Your Life program to support your physical, financial, social, and emotional well-being.
• Paid holidays and generous time away policies.
• No-cost mental health support through Employee Assistance Programs.
• Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
• Eight Employee Resource Groups to foster a collaborative culture and expand your network.
• Unparalleled professional growth with training, development, and internal mobility opportunities.
• Medical, dental, vision, life, and disability insurance options available from day one.
• Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
• Tuition assistance and reimbursement program.
• Paid parental and military leave.
• Salary Range: $46,400.00-$58,000.00 These pay ranges apply to employees in Maryland.
• Pay ranges for employees in other states may differ.
• Certain Positions are Commissions eligible.
• It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
• Thank you for considering employment with Fiserv.
• Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
• Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status
• any other category protected by law.
• If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com .
• Please note our AskHR representatives do not have visibility to your application status.
• Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.
• Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements.
• Please do not send resumes to Fiserv associates.
• Fiserv is not responsible for any fees associated with unsolicited resume submissions.
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• Any communications from a Fiserv representative will come from a legitimate Fiserv email address.