Learning Experience Designer
Devrev•3h ago
Bangalore, IndiaOnsiteFull-timeMid Level3+ yrs exp
- About DevRev
- At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools
- workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions
- powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams
- eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together
- frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries.
- About the role
- DevRevU is rethinking customer education for the AI era. We’re not building libraries of static courses - we’re creating adaptive learning experiences that help every customer become successful with DevRev by combining AI, product context
- modern learning science. Our primary author isn’t Articulate or PowerPoint - it’s Computer, DevRev’s AI teammate.
- We’re looking for a mid-level Learning Architect to help define how education is built at DevRev. This is not a traditional instructional design role. Instead of creating slides or Storyline modules, you’ll work alongside product managers, product marketing, customer marketing, customer success managers, support engineers
- AI to design learning experiences that are generated, reviewed
- continuously improved through Computer. Your job is to translate complex product knowledge into learning frameworks, authoring standards, prompts, review workflows
- assessment strategies that AI can execute consistently.
- What you'll do
- Design customer education experiences across onboarding, product adoption, certifications, workshops, and self-paced learning.
- Work with Product Managers and SMEs to extract expertise and convert it into structured learning.
- Guide Computer to generate first drafts of lessons, labs, quizzes, videos, exercises, and assessments.
- Create prompting frameworks and reusable templates that improve AI-generated content quality.
- Review, refine, and validate AI-generated learning for technical accuracy, clarity, and learner impact.
- Define learning standards, instructional patterns, and quality guidelines across DevRevU.
- Decide when AI is sufficient and when human judgment is required.
- Continuously improve content using learner feedback, analytics, and product updates.
- Experiment with new AI-native approaches to education rather than relying on traditional courseware.
- What you'll bring
- 3-6 years of experience in instructional design, curriculum development, learning experience design, technical enablement, or customer education.
- Strong understanding of instructional design and adult learning principles.
- Excellent writing and editing skills.
- Experience working and building with generative AI tools such as Claude, Gemini, ChatGPT, or similar.
- Ability to structure ambiguous information into clear learning journeys.
- Comfortable collaborating with engineers, product managers, and customer-facing teams.
- Strong attention to detail and high quality standards.
- Bonus points
- Experience building technical training or SaaS product education.
- Experience designing AI-assisted content creation workflows.
- Familiarity with prompt engineering or structured AI authoring.
- Experience with customer education, enablement, certifications, or onboarding programs.
- DevRev is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition
- any other basis protected by law.
Required skills
instructional designcurriculum developmentlearning experience designtechnical enablementcustomer educationgenerative AIprompt engineering