Operations Manager, IXD, BLR4
ASSPL - Telangana•5h ago
IN, KA, BangaloreHybridFull-timeMid Level3+ yrs exp
Top focus
Operations ManagerInteraction DesignerBusiness Ops ManagerRevenue OperationsPeople Operations
- Operations Managers are responsible for all budgetary, people development and operations objectives for one functional area of our Fulfillment Center (Inbound, Outbound, Change Ops). Additional responsibilities include managing and leading a team of Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center. Key job responsibilities Key job responsibilities Ensure a safe work environment for all associates and team Lead and supervise a team of Area Manager's, TL's as Direct reportees supported by PAs and Associates in Operations Responsible for the overall Safety, Quality, Productivity and Performance Delivery of concerned department operations Strategic planning and forecasting
- appraise performance
- resolve problems
- and address staffing needs Review the work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives. Ensure BM rates and OP2 throughput deliverables Interfacing well with other OM's. Taking up cross functional projects by the adoption of best practices Proactively identify and lead process improvement initiatives Learn and understand the system interventions for order processing. Apprise teams down the line of new process implementation and control measures required. Lead ART events from capacity planning perspective and prepare Man, Material, and Machine Carryout machine (resources) planning periodically and remove/reduce capacity constraints if any in coordination with Resource planning and Finance teams. Ensure best practices in people management and accountable for FC's compliance, Connections and scorecards. Manage People and team development Understand Flex levers , take up new Amazon technicalities associated with the role's requirements and Amazon ERP systems. Create leaders and talent pipeline. Good stake holder management and project management skills Do cross functional and cross mile interfacing and take up for the best practices and initiatives Basic qualifications - Bachelor's degree or equivalent Preferred qualifications - 3+ years of Amazon (blue badge/FTE) experience[4:31 PM]Job description Summary: The Operations Manager has complete responsibility for end to end FC operations in her/his function along with a) Building level cost efficiencies at a Six sigma level deliverables b) Running Regional/National level key Initiatives c) ensuring Quality and Building Health d) eam development and diverse employee engagement at FC interfacing with all support functions
- 3+ years of employee and performance management experience - Bachelor's degree or equivalent
- 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- 1+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Required skills
Operations ManagementPerformance MetricsProcess ImprovementLean Techniques