Software Development Manager, Amazon Fuse and MBD
Amazon.com Services LLC•3h ago
United StatesOnsiteFull-timeManager Level8+ yrs exp
H-1B verified · 2310 LCAs
Top focus
Software EngineerSoftware Engineer Ii
- Would you like to be part of a team that is solving new business challenges through innovative technology? The Fuse tech team is an innovative and high-energy team working on Amazon Fuse, a wholesale subscription service that enables 3rd-party enterprises to offer subscription services through their existing billing and distribution channels. Fuse has created a one-stop integration point for service teams (e.g., Prime, Music, Video, Kindle, Audible
- more) to offer their subscription services through top global partners who collectively provide subscriber billing services to more than 4B consumers. Additionally, to deepen these relationships, Fuse enables strategic partners to integrate into Amazon ecosystems via product listing, advertising
- payment solutions. While we use existing Amazon systems when possible, you'll be working on challenging problems that need innovative solutions. As a key member of our team, you will have the opportunity to work with internal partner teams (Prime, Music, Prime Video, Subscriptions, Retail Stores, etc.) as well as external partners, facilitating business innovations while maintaining a high technical standard of the core system. The ideal candidate is passionate about technology and scaling, with a strong commitment to operational excellence and engineering rigor. The right candidate will champion data-driven decision making, prioritize customer trust
- actively work to automate repetitive processes while supporting partners and end customers on a global scale. This leader won't shy away from getting their hands dirty — leveraging GenAI to accelerate decision-making, navigating ambiguous situations without complete information, taking calculated risks
- leading by example. You will learn, have fun
- make a positive impact on millions of people. Key job responsibilities Service & Technical Oversight * Manage ownership of multiple critical platform level services integrated with Amazon Commerce system * Own the external facing systems for custom integration with partners * Oversee service architecture, scalability
- technical direction across the service portfolio Team Management * Lead a 2-pizza team with diverse technical backgrounds * Mentor and develop junior team members to grow their technical and leadership capabilities * Manage team operations including scrum processes, design reviews
- weekly operational reviews Operational Excellence * Drive operational excellence through service dashboards, runbooks
- best practices * Ensure high standards for service reliability and on-call processes * Introduce and maintain standard operating procedures (SOPs) for team operations Strategic Leadership * Make data-driven decisions aligned with team tenets * Balance partner, integrator
- end customer needs on a global scale * Allocate resources to automate repetitive internal processes * Manage feature intake, project planning
- delivery timelines Cross-functional Collaboration * Coordinate with Product, TPM, TAM, Operations
- other stakeholders * Ensure customer trust and long-term value over short-term gains
- 3+ years of engineering team management experience - 7+ years of working directly within engineering teams experience - 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience - 8+ years of leading the definition and development of multi tier web services experience - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification
- livesite operations - Experience partnering with product or program management teams
- Experience in communicating with users, other technical teams
- senior leadership to collect requirements, describe software product features, technical designs
- product strategy - Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills
- make them more effective, product software engineers Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability
- other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Required skills
engineering managementsystem architectureweb servicessoftware developmentscrumdata-driven decision making