Senior Forward Deployed Engineer - LSP
Project44•4h ago
United StatesOnsite$124MFull-timeSenior Level5+ yrs exp
- Why p44LSP.ai?
- At project44, we believe in better — and p44LSP.ai is what better looks like for the logistics service provider market.
- For years, project44 focused on global shippers as our core customer. That focus worked. Our Shipper business is a category leader growing 20% year-over-year. That strength is what makes the next chapter possible.
- Shippers and LSPs are fundamentally different businesses. Shippers buy logistics software to support their core operations. Logistics Service Providers — freight forwarders, brokers
- 3PLs — sell logistics as their product. Their software is their competitive edge. They buy fast, build on APIs and agents
- reward teams that ship in weeks, not quarters.
- This is why we created p44LSP.ai: a dedicated, AI-native division built to serve the LSP market with the focus, speed
- resources it deserves. It's the scope and ownership of an AI startup, backed by the infrastructure of a $124M business — 259K carriers, billions of shipment outcomes, agents in production
- direct access to project44's data graph, carrier network
- enterprise relationships.
- This is a small, hand-picked team operating across Chicago, San Francisco, Bangalore
- the EU. Flat org. Forward-deployed engineering. AI coding tools across the workflow. Agents as the product surface. Customers who pilot in weeks and tell you what they think directly.
- The LSP market is moving fast. AI agent startups are growing 300%+ year-over-year
- seven of eight sell to LSPs. We have the data position, the platform, the customers
- now the team. We're hiring the engineers who will build it with us.
- AI at project44
- We expect every project44 team member, regardless of role or function, to actively leverage AI in their day-to-day work. Whether you're building product, serving customers, managing people
- running operations, AI is a tool you're expected to use with intent, curiosity
- judgment. We don't expect everyone to be a data scientist. We do expect everyone to be an intelligent user of AI: able to identify where it adds value, direct it effectively, evaluate outputs critically
- govern it responsibly. We invest in our team's AI fluency because we believe it's a competitive advantage for every person at project44, not just our engineers
- If you’re driven to solve meaningful problems, leverage AI to scale rapidly, drive impact daily, and be part of a high-performance team – we should talk.
- The Role
- Most engineers build for customers. FDEs build with them. You'll be embedded directly with high-value LSP accounts — owning integration architecture, customizing agent workflows
- serving as the ground truth between how LSPs actually operate and how our product team thinks they do. Your job is to transform logistics from a reactive service into a programmable network — replacing manual workflows with autonomous agent-to-agent coordination. What you learn in the field shapes the roadmap. You ship in weeks, not quarters.
- What You'll Work On
- Own end-to-end integration for dedicated LSP accounts — configure bi-directional webhooks and event-driven pipelines so AI agents can read, act, and write data into customer TMS, WMS, and ERP systems instantly
- Unify disparate customer data into a single actionable signal — driving dynamic interoperability across core business systems
- Customize interfaces and agent logic to fit existing LSP workflows across freight procurement, load tendering, and exception handling — reducing time-to-value and making adoption feel natural
- Feed the right context to agents and debug decisions when they go wrong — tracing failures back to the specific data point, prompt, or tool use that caused them
- Build event-driven pipelines (Kafka/PubSub) that carry agent intent at the scale of millions of logistics events per day
- Serve as the ground truth — we can't build a world-class product in a silo. Your field observations directly inform what gets on the roadmap and when
- What We're Looking For
- Qualifications
- 5+ years in software engineering, solutions engineering, or technical implementation in a customer-facing role
- Mastery of API-first design and bi-directional webhook configuration
- Experience with event-driven architecture and stream processing (Kafka, PubSub, or similar)
- Hands-on integration experience with TMS, WMS, or ERP systems
- Strong debugging skills across distributed, agent-driven workflows
- Deep domain knowledge in logistics — freight procurement, load tendering, carrier management
- exception handling. LSP customers don't trust engineers who don't understand their world. You need to speak their language to earn the right to change how they work.
- Nice to Have
- Experience with agentic AI systems — context feeding, prompt engineering, tool invocation, stateful agents
- Prior experience in a forward-deployed or field engineering role
- Containerization and orchestration (Docker, Kubernetes)
- How You Work
- You take ownership of outcomes, not just deliverables
- You bring back what you see in the field and use it to make the product better
- You move fast, iterate in the open, and don't wait for perfect conditions
- You can translate technical complexity to both engineers and LSP operators without losing either audience
- Work Authorization: Candidates must be authorised to work in the US without current or future employer-sponsored visa support.
- In-office Commitment: Our office is where ideas spark, connections thrive
- innovation comes alive. We are looking for candidates who are enthusiastic and committed to joining our team on-site, in our beautiful headquarters 3 days a week . Together, we’re building something extraordinary—learn, grow
- thrive in our fast-paced, transformative environment.
- Diversity & Inclusion
- At project44, we're designing the future of how the world moves. As we work to deliver a truly world-class product, we're intentionally building teams that reflect the unique communities we serve. We're focused on creating a company where all team members can bring their authentic selves to work every day.
- project44 is an equal opportunity employer. If you share our values and passion for the future of logistics, we'd love to review your application. Even if you don't meet 100% of the requirements, please consider applying — studies show you can still be a strong candidate at 50%.
- For any accommodation needed during the hiring process, please email recruiting@project44.com.
Required skills
AIintegration architecturewebhooksevent-driven pipelinesTMSWMSERPKafkaPubSub