Talent Acquisition Coordinator

About Cigna Healthcare Cigna Healthcare is a global health service company dedicated to transforming healthcare. With roots in the U.S. and operations in over 30 countries, we serve more than 180 million customers and patients worldwide. Ranked 13th on the Fortune 500 in 2025, Cigna is recognized as one of the most trusted and influential names in the industry.

Our mission is to improve the health, well‑being, and peace of mind of those we serve. You’ll join a globally recognized organization where trust, clear communication, and a positive culture shape how we work. Our leaders are consistent, approachable, and supportive, helping you maintain balance while doing meaningful work.

We look for people who thrive in collaborative environments, care about meaningful change, and want to grow in a company that puts people first. At Cigna Healthcare, your work contributes to better care experiences and supports customers through important moments in their lives.

About the Role You’ll support recruiters in Kenya as part of the Talent Acquisition Operations team in Kuala Lumpur. Your work helps ensure candidates, hiring teams, and partners experience a smooth and responsive hiring process in a fast‑paced environment where priorities can change and timelines are often time‑sensitive.

You will report to the Recruiting Supervisor. What You’ll Do Keep recruitment moving by coordinating end‑to‑end activity across requisitions, interviews, and offers, ensuring steps are completed on time and to a high standard. Provide a consistent candidate experience by managing communications across inboxes and systems, and responding clearly and professionally throughout the hiring process.

Enable better hiring decisions by preparing accurate interview packs, collecting and organizing feedback, and helping close loops with candidates. Support recruiters and hiring manager efficiency by building interview schedules, coordinating logistics, and resolving conflicts so interviews run smoothly.

Support recruiters by posting adverts and sending prescreening communications when directed. Support hiring outcomes by tracking interview and hiring activity, producing accurate data, and identifying opportunities to improve how the process works.

What You’ll Bring Experience supporting a recruitment or HR function in a professional environment (recruitment support experience is desirable). Confidence using HR systems and recruitment processes, with the ability to keep information accurate and organized.

Strong attention to detail and administrative capability, especially when managing multiple requests at once. Clear written and verbal communication skills, with comfort engaging by email, system messaging, and phone. Ability to work effectively across cultures and with diverse stakeholders, building positive working relationships.

Skills Soft Skills You manage competing priorities, stay organized, and see work through to completion. You adapt quickly when plans change, ask the right questions, and stay calm under time pressure. You communicate clearly to different audiences and follow up consistently to keep work moving.

You collaborate well with recruiters, hiring teams, and external partners, and handle sensitive information with care. You follow through on commitments and proactively flag risks or delays. Technical / Functional Skills Workday requisition support (maintaining requisitions and progressing process steps).

Interview coordination and scheduling, including candidate and stakeholder communications via Outlook. Data tracking and reporting related to interview and hiring activity. Nice to Have (optional) Experience supporting recruitment events or campus hiring.

Exposure to candidate sourcing methods and basic screening. Experience supporting internship programs (onboarding, tracking, and event coordination). Why Join Us Competitive salary Multicultural and hybrid working environment Private Medical Insurance Employee Wellbeing Benefits Educational Development Program About The Cigna Group Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life.

We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.