Analyst, ICQA OpEx

About The Role

• The ICQA Analyst is a floor-level inventory accuracy and compliance role responsible for executing cycle counts, investigating discrepancies
• ensuring that inventory transactions and documentation meet Factor's control standards. This is a hands-on role with direct impact on the accuracy of inventory data used across the business.
• Responsibilities
• Execute daily and scheduled cycle counts across assigned areas; investigate and resolve count variances
• Audit inventory transactions in the ERP/WMS for accuracy and proper documentation
• Identify and escalate non-compliance issues related to receiving, storage, picking, or reconciliation processes
• Support physical inventory counts and reconciliation during period-end or audit events
• Document findings and contribute to root cause analysis on recurring discrepancies
• Maintain accurate records of inventory movements, adjustments, and audit outcomes
• Partner with warehouse and operations teams to enforce inventory SOPs and proper handling procedures
• Track and contribute data to ICQA KPI reporting (accuracy %, adjustment rate, shrinkage %)
• Required Qualifications
• 1–3 years of experience in inventory control, warehouse operations, or a related field
• Hands-on experience with ERP or WMS systems; ability to perform accurate data entry and transaction auditing
• Detail-oriented with strong organizational and documentation skills
• Comfortable working on a production or warehouse floor in a fast-paced, perishable goods environment
• Proficiency in Excel or Google Sheets
• Associate's or Bachelor's degree in Business, Supply Chain, or a related field preferred
• You’ll get…
• Competitive salary, 401k with company match that vests immediately upon participation
• Generous PTO, including sabbatical, and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education (upon 2 years of service)
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain
• This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify
• reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements
• #Factor #JD1008
• Illinois Pay Range
• $63,000 — $67,500 USD