Productivity and Lead Management Specialist
Vanguard•2h ago
United StatesHybridFull-timeSenior Level8+ yrs exp
Top focus
Management Consultant
Responsibilities
- Lead the development, implementation
- oversight of change and communication strategies for transformation initiatives and critical business initiatives within the Participant Consulting & Education team, ensuring our crew is prepared, engaged
- supported throughout the journey while advancing the effectiveness and impact.
- Design and implement best practices, governance
- structured processes for capacity planning and for assessing, prioritizing
- adopting new activities and capabilities within the Participant Consulting & Education team.
- Work closely with key business partners and stakeholders to understand evolving needs, manage demand for services, and align team capacity and resources.
- Develop and lead communication and engagement plans for transformation and change initiatives, translating strategy into clear, compelling messaging for crew, leaders
- senior stakeholders to drive understanding, alignment
- adoption across the Participant Consulting & Education team.
- Communicate solutions on key issues or projects to management and stakeholders to obtain their input and buy-in as appropriate.
- Establish measures of success for change adoption, organizational readiness, and transformation outcomes, enabling the team’s ability to assess progress, identify gaps, and advance maturity over time.
- Build and maintain cross-functional strategic relationships to advance business transformation and change management priorities
- anticipate demand, influence prioritization, and coordinate delivery of services of participant-facing crew.
- Participate in special projects and perform other duties as assigned
Qualifications
- Minimum of eight years’ experience in business transformation, organizational change management, or process improvement, with at least five years in a leadership or specialist capacity.
- Bachelor’s degree (B.E./B.Tech/B.A./B.Sc.) in Business Administration, Organizational Development, Information Technology, or related field is required.
- Graduate degree preferred
Preferred Qualifications
- Demonstrated track record of delivering results through partnership, collaboration, and influence.
- Exceptional written and verbal communication skills.
- Demonstrated ability to lead effectively in ambiguous environments and advance strategic opportunities from concept through execution with measurable outcomes.
- Demonstrated ability to work independently, take ownership, and identify opportunities to enhance both crew and participant experiences while achieving business objectives.
- Proven ability to influence key decisions across senior stakeholder groups to drive alignment and achieve results.
- Demonstrated ability to identify issues proactively and take appropriate action to resolve them.
- Consistently demonstrates essential leadership behaviors in support of crew and business partners.
- Demonstrates a growth mindset by actively seeking and applying feedback.
- Exercises sound judgment in balancing stakeholder needs and setting strategic priorities.
- Holds crew, peers, and business partners accountable for fulfilling commitments.
- Special Factors Sponsorship Vanguard is not offering visa sponsorship for this position.
- About Vanguard At Vanguard, we don't just have a mission—we're on a mission.
- To work for the long-term financial wellbeing of our clients.
- To lead through product and services that transform our clients' lives.
- To learn and develop our skills as individuals and as a team.
- From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
- How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection.
- We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.