Lead Technical Program Management (Governance & Alignment)

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible.

Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Technical Program Management (Governance & Alignment) OVERVIEW At Mastercard, we are driving complex, enterprise-scale technology programs that require strong governance, alignment, and execution discipline.

The Lead Program Governance Technical Program Manager plays a critical role at the center of these efforts-ensuring strategic priorities are translated into structured, measurable, and predictable delivery across multiple teams and domains.

This role focuses on bringing clarity to ambiguity, establishing governance frameworks, and enabling continuous improvement through data-driven insights, while serving as a trusted partner to engineering, product, and leadership teams. You will act as the connective layer across the organization, ensuring programs are aligned, risks are managed, and outcomes are successfully delivered.

ROLE In this role, you will lead the execution and governance of a portfolio of complex technical programs, organizing and accelerating delivery across multiple teams and dependent organizations. You will create and implement mechanisms for program tracking, reporting, and execution control, serving as the single source of truth for status and ensuring stakeholders receive accurate, timely, and actionable insights.

You will proactively identify and remove blockers, bring structure to ambiguous problem spaces, and establish predictable delivery patterns for large-scale initiatives. Partnering closely with product, engineering, and operations teams, you will align business strategy with execution while evaluating technical approaches for scalability, performance, and reliability.

You will also drive continuous improvement by streamlining processes, enhancing visibility through metrics, and implementing scalable governance frameworks. Additionally, you will communicate effectively across all levels of the organization-including senior executives—and contribute to mentoring, recruiting, and building a high-performing TPM community.

ALL ABOUT YOU You bring deep experience leading large, cross-functional technical programs and have a strong foundation in program governance, execution frameworks, and operational excellence within a technology environment. You are highly effective operating in ambiguous situations, with the ability to break down complex problems, create structured plans, and drive outcomes with minimal guidance.

You are a data-driven decision maker with a focus on metrics, continuous improvement, and delivering measurable results. You excel at influencing and aligning stakeholders across engineering, product, and leadership teams, and are recognized for your ability to communicate clearly and confidently at all levels, including executive audiences.

You also demonstrate a strong commitment to mentorship, talent development, and fostering a collaborative, high-performing culture. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.