Executive Director, Distribution Center Operations

Key Responsibilities

• Operational Leadership & Execution Own full P&L responsibility for the RI Distribution Center, including expense management, profitability, service levels, labor optimization, and operational performance.
• Deliver timely, secure, and accurate distribution services through effective deployment of transportation and delivery resources.
• Ensure compliance with all regulatory requirements, including DEA, Board of Pharmacy, OSHA, wage and hour laws, EEO/AA, and other federal and state regulations.
• Partner with suppliers and vendors to negotiate contracts, optimize supply chain operations, and resolve distribution challenges.
• Achieve productivity, service, quality, and operational performance metrics through continuous improvement initiatives.
• Maintain strong partnerships with field operations, transportation, asset protection, and corporate functions to improve service and resolve operational issues.
• Colleague Experience & Culture Foster a highly engaged, inclusive, and performance-driven work environment.
• Maintain strong floor presence and active engagement with colleagues and frontline leaders.
• Partner with Human Resources to develop and execute colleague engagement strategies using survey results and feedback.
• Drive succession planning, talent management, retention, and training initiatives across the distribution center.
• Ensure effective communication across all levels of the organization.
• Promote accountability for employee experience metrics, including engagement, turnover, retention, and overtime management.
• Strategic Planning & Business Leadership Develop and execute short and long-term strategic plans aligned with enterprise and Supply Chain objectives.
• Translate business priorities into actionable site goals, timelines, and accountabilities.
• Leverage partnerships across HR, Supply Chain, and corporate functions to develop and refine strategic initiatives.
• Optimize facility capacity, product flow, and operational efficiency through data analysis and continuous improvement.
• Drive innovation and support network-wide supply chain strategies and initiatives.
• Lead through ambiguity and organizational change while maintaining focus on business outcomes.
• Talent Development Develop and mentor direct reports to assume increasing levels of leadership responsibility.
• Build and execute a comprehensive talent strategy focused on leadership development and succession planning.
• Create robust and diverse leadership pipelines for critical positions.
• Establish a high-performance culture with clear expectations, accountability, and development plans.
• Coach leaders on Individual Development Plans (IDPs) and talent growth strategies.
• Leverage enterprise talent tools and development programs to strengthen organizational capability.
• Continuous Improvement & Change Management Identify and implement opportunities to improve efficiency, safety, service, quality, and colleague experience.
• Serve as a change leader by embracing and championing organizational transformation initiatives.
• Utilize metrics and performance data to drive sustainable improvements.
• Coach leaders to effectively manage and implement change within their teams.
• Collaborate with HR and business partners to develop change management strategies that minimize disruption and maximize adoption.
• Promote change agility and a continuous improvement mindset across the distribution center and broader network.
• Required Qualifications: 10+ years of leadership experience in distribution, warehouse, retail, manufacturing
• related operational environments. 8+ years of experience leading exempt-level leaders. 5+ years of experience implementing Lean principles. 3+ years of experience utilizing 5S methodologies. 3+ years of experience in Supply Chain, Logistics
• Inventory Management.
• Experience leading operations with 300+ non-exempt employees.
• Demonstrated ability to drive both organizational culture and business results.
• Proven success developing and advancing talent across multiple organizational levels.
• Strategic thinker with the ability to align operational execution with business goals.
• Experience managing regulatory and compliance requirements at federal and state levels.
• Strong written, verbal, and interpersonal communication skills.
• Excellent organizational, time management, and prioritization abilities.
• Proven ability to independently lead large-scale strategic initiatives to successful completion.
• Demonstrated success working within complex, cross-functional, matrixed organizations.
• Proficiency with Microsoft Office applications (Word, Excel, Access, PowerPoint) and distribution center reporting systems.
• Ability to work in a distribution center environment, including frequent standing, walking, and stair climbing

Preferred Qualifications

• Advanced degree (MBA, Master's, or related discipline).
• Experience with Warehouse Management Systems (WMS).
• Experience leading safety programs and managing OSHA-related compliance initiatives.
• Strong financial analysis, budgeting, and forecasting experience.
• Lean Six Sigma certification or equivalent continuous improvement credential.

Required

Preferred

• Lean Six Sigma certification or equivalent continuous improvement certification.
• Pay Range The typical pay range for this role is: $131,500.00 - $303,195.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.
• The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
• This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
• This position also includes an award target in the company’s equity award program.
• Our people fuel our future.
• Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
• Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
• This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families.
• The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
• Additional details about available benefits are provided during the application process and on Benefits Moments .
• We anticipate the application window for this opening will close on: 08/31/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.