Business Applications Administrator (Salesforce)
Chainguard•3d ago
United StatesRemote$111K–$130KFull-timeMid Level4+ yrs exp
Top focus
Business AnalystSalesforce DeveloperHr Business Partner
- Chainguard is the trusted source for open source. By delivering hardened, secure
- production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant
- Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake.
- Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital.
- About the Role
- We are seeking a technical Business Applications Administrator (Salesforce) to support and enhance our Salesforce platform while partnering closely with engineering and go-to-market teams. This role is hands-on and execution-focused. You will administer Salesforce, implement well-defined solutions, support Sales and Marketing users on the front line
- collaborate with developers, analytics
- operations partners to deliver reliable, scalable systems. This role is ideal for someone who is technically strong, service-oriented
- ready to grow their impact within a mature Salesforce environment.
- What You’ll Do
- Technical Partnership & Delivery
- Partner with Salesforce Developers, RevOps, Analytics, Marketing Ops, Sales, Marketing, and IT to implement Salesforce solutions
- Translate business requirements into clear, technically accurate user stories and functional designs
- Contribute to technical solution discussions and design reviews
- Implement configurations aligned to established architecture and best practices
- Support testing, validation, and post-release activities
- Salesforce Administration (Hands-On)
- Perform day-to-day Salesforce administration and configuration
- Build and maintain Flows, validation rules, custom objects, fields, record types, and automation
- Manage users, roles, profiles, permission sets, and access controls
- Create and maintain reports and dashboards for Sales and Marketing teams
- Support data hygiene, imports/exports, and governance standards
- Work in sandboxes and support deployments and releases
- Frontline Field Support
- Serve as a first-line and technical escalation point for Sales and Marketing users
- Troubleshoot Salesforce issues impacting active deals, pipeline reporting, and GTM workflows
- Provide timely support and guidance to unblock users
- Participate in office hours and user enablement sessions
- Capture recurring issues and escalate or translate them into system improvements
- Integrations & Systems
- Support existing integrations with marketing, analytics, and billing systems
- Assist in diagnosing integration and data synchronization issues
- Partner with developers during integration testing and issue resolution
- What We’re Looking For
- Required Qualifications
- 4+ years of experience in a Salesforce-focused technical role
- Salesforce Administrator certification (required)
- Salesforce Advanced Administrator certification (required)
- Strong hands-on Salesforce administration experience (Sales Cloud)
- Experience working in Scrum / Agile environments (required)
- Ability to partner effectively with developers and technical teams
- Comfort working with Salesforce data models, automation, and reporting
- Experience supporting Sales and Marketing users in a fast-paced environment
- Strong troubleshooting, analytical, and communication skills
- Strongly Preferred
- Agentforce Certified
- Familiarity with SOQL and Salesforce metadata
- Experience supporting B2B SaaS go-to-market teams
- Nice to Have
- Experience with tools such as HubSpot, Marketo, NetSuite, or similar
- Exposure to CI/CD or Salesforce release automation
- Base Salary Range
- $111,000 - $130,000 USD
- About Us
- We live and breathe our company values:
- We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better.
- We have a bias for intentional action — We prioritize, plan, try things, and fail fast.
- We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey.
- We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions.
- A few of the benefits we offer:
- Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs.
- Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!).
- 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck.
- ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset.
- 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year.
- If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences.
- Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions
- related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity
- other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
- By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard's Global Candidate Privacy Notice .
- ©2026 Chainguard. All Rights Reserved.
Required skills
SalesforceSales CloudSOQLAgileScrum