Commercial Solutions Program Manager
Stripe•3h ago
United StatesRemoteFull-timeMid Level2+ yrs exp
H-1B sponsor
Top focus
Program Manager
- Who we are
- About Stripe
- Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue
- accelerate new business opportunities. Our mission is to increase the GDP of the internet
- we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
- About the team
- Global Business Services’ (GBS) Commercial Solutions team ensures operational and programmatic excellence across deal cycles, increases revenue through the development of transformative commercial constructs
- drives closure of Stripe’s sold portfolio. The team's reach is widespread across Stripe, not exclusive to one sales segment or geographical region. GBS drives change across go-to-market, positively impacting Stripe users
- cross-functional teams. GBS’s priorities are set through the direction of Stripe leadership and executive vision, partnership with sales and cross-functional organizations, as well as User feedback and market insights. This role sits within Global Business Practices’ Commercial Solutions team, responsible for developing, launching
- maintaining commercial constructs and programs to drive revenue for Stripe.
- What you’ll do
- Stripe's Global Business Services' Commercial Solutions team is looking for a Commercial Solutions Program Manager to own the end-to-end programmatic development of commercial and GBS launch readiness programs that drive revenue for Stripe. Programs have a large scope and impact in nature, including owning the development and support of first-of-its-kind commercialization efforts, ongoing program support (pre- to post-launch), custom deal support related to the program, ownership of related enablement and communications, as well as acting as a change agent across the business.
- You're responsible for the end-to-end management of commercial and GBS launch readiness programs, driving cross-organizational alignment through the delivery of related outputs. This role requires a background in program management and commercial program experience, change management, a strong understanding of private pricing frameworks (and pricing analysis)
- experience scaling global, cross-organizational mechanisms.
- You have experience in program management ownership, custom pricing strategies
- a background in supporting selling motions. You have strong communication skills and executive presence to effectively communicate with Stripe senior leadership. You'll love this role if you're a natural relationship and mechanism builder.
- Responsibilities
- Independently lead large scale, cross-functional commercial or GBS launch readiness programs that have Stripe-wide impact, oftentimes first-of-its-kind programs and initiatives
- Manage and lead a highly complex program which requires considerable resources and high levels of complex functional and technical integration and knowledge
- Support the commercial program deal motion, partnering with Deal Pricing and Deal Strategy Strategists, sellers, and internal stakeholders to solution custom commercial approaches
- Work cross-functionally with sales teams, sales leaders, services/support teams, product teams
- cross-functional teams to develop, launch
- scale the commercial program (continuously evolving the ways Stripe goes to market) to support commercialization efforts
- Identify, surface, and action systemic, broad issues and gaps, proposing holistic solutions to address root causes
- Navigate and propose creative solutions through complex programmatic problems at scale across Go-To-Market and Stripe
- Partner with cross-functional teams such as Legal, Finance, Accounting, Service Teams, Product Teams, etc. to resolve and remove internal blockers
- Provide coaching for other Commercial Solutions team members, identifying areas to upskill across the function
- Act as a liaison within Sales, Deal Pricing and Deal Strategy Strategists, and other stakeholders for custom elements
- Facilitate meetings, working sessions, and exercises that assist the leadership team in optimizing effectiveness among themselves and across the organization in general
- Advocate on behalf of a position and quickly gain cross-functional alignment on the position
- Quickly build credibility and trust with internal stakeholders
- Provide strong leadership, communication, and persuasion skills
- Lead projects to solve existing commercialization issues
- Who you are
- We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
- Minimum requirements
- Independently lead large scale, cross-functional commercial or GBS launch readiness programs that have Stripe-wide impact, oftentimes first-of-its-kind programs and initiatives
- Manage and lead a highly complex program which requires considerable resources and high levels of complex functional and technical integration and knowledge
- Support the commercial program deal motion, partnering with Deal Pricing and Deal Strategy Strategists, sellers, and internal stakeholders to solution custom commercial approaches
- Work cross-functionally with sales teams, sales leaders, services/support teams, product teams
- cross-functional teams to develop, launch
- scale the commercial program (continuously evolving the ways Stripe goes to market) to support commercialization efforts
- Identify, surface, and action systemic, broad issues and gaps, proposing holistic solutions to address root causes
- Navigate and propose creative solutions through complex programmatic problems at scale across Go-To-Market and Stripe
- Partner with cross-functional teams such as Legal, Finance, Accounting, Service Teams, Product Teams, etc. to resolve and remove internal blockers
- Provide coaching for other Commercial Solutions team members, identifying areas to upskill across the function
- Act as a liaison within Sales, Deal Pricing and Deal Strategy Strategists, and other stakeholders for custom elements
- Facilitate meetings, working sessions, and exercises that assist the leadership team in optimizing effectiveness among themselves and across the organization in general
- Advocate on behalf of a position and quickly gain cross-functional alignment on the position
- Quickly build credibility and trust with internal stakeholders
- Provide strong leadership, communication, and persuasion skills
- Lead projects to solve existing commercialization issues
- Preferred qualifications
- Direct product launch oversight and experience
- Payments industry experience
- MBA degree in Business, Technology, Finance, or Economics
- Possess a PgMP or PMP certification
Required skills
program managementcommercial program experiencechange managementpricing analysis