Solution Architecture Specialist
Employment Type Permanent Closing Date 4 July 2026 11:59pm Job Title Solution Architecture Specialist Job Summary As a Solution Sales Specialist, you actively contribute to the development of comprehensive, tailored technology solutions for our customers.
You proactively partner with the account team to develop and sell technology solutions that exceed customer expectations through your ability to provide insightful technical advice. Your deep, technical understanding of Telstra’s products and services elevate you to deliver the best solutions for customers, and our business.
Your exceptional collaborative skills and entrepreneurial spirit is how you bring this role to life, seeing you design solutions that actively contribute to the growth of Telstra’s revenue. Job Description Telstra is Australia’s leading telecommunications and technology company, with operations in more than 20 countries, including In India where we’re building a new Innovation and Capability Centre (ICC) in Bangalore.
We’re growing, fast, and for you that means many exciting opportunities to develop your career at Telstra. Join us on this exciting journey, and together, we’ll reimagine the future. About the role This role is first and foremost a customer facing technical solution design role, specialising in international Wide Area Networks (WAN) technologies for multi-national Wholesale and Enterprise customers.
The purpose of the role is to l ead pre-sales technical consulting engagements to Telstra International’s external customers and sales prospects . The successful candidate will u tilis e their subject matter technical expertise in international WAN technologies and architectures , as well as their broad understanding of IT technologies , to define customers ’ functional and non-functional requirements , qualify fit to Telstra International global port folio of capabilities and build compelling solutions in line with the c ustomer’s financial and performance targets.
Key accountabilities Evangelising Telstra International ’s Data & IP and Managed Network Services portfolio to customers and supporting the sales team in qualify ing new sales opportunities to ensure they are aligned to our portfolio’s technical sweet spot with a compelling sales message .
Being a trusted specialist advisor for pre-sales technical consulting and network solution design production ; achieving the on-time delivery of stakeholder endorsed high - level technical solution designs in line with customer requirements, Telstra ’s ability to deliver and support, and are within the agreed target budget.
Assisting the sales teams in identifying and managing the development and successful closure of new business opportunities . I ncluding a consultative sales approach to create compelling solutions for customers and pitching them in a way that positions you as a trusted customer advisor .
Ensur ing that any technical documentation and design diagrams produced to explain the solution are completed in a timely manner and are of a high quality, accurate and sufficiently detailed for the ordering, delivery and implementation teams to understand the solution , to ensure a smooth delivery .
Collaborating across multiple functions within Telstra International’s business , particularly our Customer Success and Network Engineering teams, to help minimise delivery lead times , maximise customer satisfaction and foster a positive s pirit of continual improvement .
Working with Product Management and proposition development t eams to support Sales Enablement sessions on Telstra’s Data and IP and Managed Network Services Product portfolio , including sharing details on new and emerging technolog ies and market trends.
Skills essential to this role Techn ology Skill Set Experienced in designing , costing and documenting innovative and robust managed network service solutions using the following technologies. Highly proficient in the use of MS Office tools (Excel, Word, PowerPoint ) and Visio as well as associated vendor tools (e.g.
CCW) to effectively consolidate , document and communicate these solutions to the customer and internal stakeholders. Layer 1-3 Network transport technologies: OTN, Ethernet, IP (Internet & MPLS) etc Connectivity solutions to SaaS and Public Cloud Providers (notably Microsoft and AWS ) Knowledge of sub-sea cable systems and their associated routes and characteristic Knowledge of data colocation requirements, characteristics and vendors Market Leading Network routing ( example, network Developing : S ASE Architectures (e.g.
SDWAN, Secure Service Edge firewall , CASB, SWG, ZTNA , ) Carrier grade Network to Network Interconnections (NNI) and IP Transit DDoS Mitigation technologies WAN Optimisation technologies Recovering from setbacks Demonstrating the ability to quickly recover from setbacks and applying mindset and behavioural agility to deliver business outcomes in a complex and ambiguous environment Commercial acumen Applying business and commercial fundamentals and success criteria to inform planning and decision making Delivering digital solutions Exploring, testing and implementing new and emerging technologies to digitise our processes, systems and customer experience Identifying technologies to curate products and solutions Creating business opportunities through the identification, validation and selection of technologies to curate and leverage Investigating the needs of the end user Empathising with the customer to develop a deep understanding of their needs, behaviours and goals and synthesising research to generate insights and recommendations Assessing innovative ideas Assessing and promoting commercially viable ideas that aim to address our business’ key issues and opportunities Managing sales relationships Building new relationships with key customer targets and effectively manages these relationships to maximise opportunities Communicating with influence Effectively conveys messages using verbal and non-verbal communication to achieve desired outcomes Why join us?
We’re growing, fast, and for you that means many exciting opportunities to develop your career with us at Telstra. Interested? Apply now! If you're excited about the opportunity to be part of a team, committed to delivering amazing experiences for our customers – your next step is to apply!
Telstra is an equal opportunity employer and we value diversity. We’re also committed to flexibility – giving you more choice in how you manage your work and life commitments. To learn more, visit tel.st/allrolesflex If you are looking to take the next step in your career, we want to hear from you!
As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India). When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated.
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