Project Manager - Content Operations
Khanacademy•1w ago
India (Remote)RemoteFull-timeManager Level5+ yrs exp
Top focus
Project ManagerOperations ManagerSenior Project ManagerBusiness Ops ManagerRevenue Operations
- ABOUT KHAN ACADEMY
- Khan Academy is a fast-paced nonprofit on a mission to provide free, world-class education for anyone, anywhere. We reach millions of students every month and are growing rapidly. We’re building a library of world-class instructional and practice resources that empowers learners. Whether they’re studying matrices, mitosis
- multivariable calculus, we want to offer students the resources to realize that they can learn anything.
- ABOUT KHAN ACADEMY INDIA
- Khan Academy India aims to deliver a world-class user experience to learners in India that is locally relevant and are enabled by a strong on-the-ground team and operations. Our learning system is mastery-based
- allows students to master key concepts at a pace that’s right for them before moving on to more challenging content. From serving under 500,000 learners in 2016, we are now serving almost 4 million learners a month across our websites, apps
- YouTube channels. These learners include both independent learners accessing us at home
- teacher-directed learners in schools. Our focus is to reach the underserved by making our content accessible in local languages and by working with large public school systems . Khan Academy is already available in Assamese, Hindi, Hinglish, Kannada, Gujarati, Tamil, Marathi
- ABOUT THE INDIA CONTENT TEAM
- Our content team in India includes content creators who make thousands of awesome videos, articles
- practice questions aligned with the Indian curriculum to help both teachers and students. We are actively working on content localization in other regional languages as well
- means the content we co-create reaches a wider number (both nationally and globally), thereby quintupling the impact.
- ABOUT THE ROLE
- Partner & State Documentation:
- Maintain a centralized, personnel-agnostic repository of all state partner interactions, MOUs, and project statuses.
- Ensure zero loss of context during FTC/Consultant transitions.
- Global Liaison (US/Jira):
- Serve as the primary recipient for US-assigned Jira tickets.
- Triage and route tickets to the appropriate Math/Science/Localization leads, ensuring deadlines are met without overwhelming functional managers.
- Content Hygiene & Publishing Operations:
- Own the "Last Mile" of content publishing: Video descriptions, SEO optimization, Thumbnails, and Timestamps.
- Manage Interns/Vendors: Direct interns to execute these tasks, ensuring quality control without diverting the English/Science teams from content creation.
- Cross-Functional Tracking:
- Act as the neutral driver for projects involving multiple teams (e.g., English Math vs. English Science).
- Enforce timelines and follow-ups where functional authority is split.
- Platform Alignment:
- Ensure all content adheres to platform hygiene standards (Khan Academy specifics) during the upcoming scaling of 1,300+ videos.
- This is a full-time, 12 months contract position. To apply, scroll to the end and attach your resume and task.
- HOW TO APPLY
- Attach your resume in the space provided below.
- Please address the below-mentioned task and attach your response in the space provided below (ask to share a google link drive to PDF)
- Please note that applications without an appropriate link to the task will be ignored.
- LOCATION
- This is a remote working opportunity. You will have the liberty to work from your home. Some travel may be required. (about 2 or 3 times a quarter)
- PERKS AND BENEFITS
- We may be a non-profit, but we reward our talented team like a for-profit.
- Competitive salary
- Remote-friendly workplace, i.e. option to work from home
- Fun team events and board game nights!
- We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.