Senior Manual Tester

What You Will Do

• Automation Enablement: Act as the primary consultant for automation engineers, providing them with detailed manual test cases, expected results, and edge-case logic required to build reliable scripts.
• Test Writing: Author high-quality, structured test documentation that serves as the "source of truth" for both manual audits and automated script development.
• Strategic Test Organization: Audit and organize the existing test suite to eliminate redundancy, improve coverage, and ensure the most critical paths are prioritized for the SETI team.
• Complex Troubleshooting: Partner with automation engineers to investigate "flaky" tests or failures, using your manual expertise to determine if an issue is a software bug, a hardware limitation, or a script error.
• Cross-Functional Advocacy: Serve as the bridge between development and automation, ensuring that new features are manually vetted and fully documented before they are handed off for automated integration.
• What you will need to have: Experience: 5–10 years of professional QA experience is ideal.
• We are looking for a "career tester" who prides themselves on methodical discovery and organizational excellence.
• Expert Test Design: Mastery of writing clear, reproducible, and highly organized test plans that can be easily interpreted by technical and non-technical stakeholders.
• Analytical Mindset: The ability to look at a complex system (SDKs, Cloud, Hardware) and identify where manual intervention is required to support or validate automation efforts.
• Tooling Proficiency: Deep experience with Jira for advanced defect tracking and reporting, and familiarity with Test Management Tools for suite organization.
• Education: Bachelor's Degree or an equivalent combination of professional experience and military service.
• What would be great to have: Automation Support Skills: Experience working alongside automation teams using adb, Android Studio, or Linux/Unix to pull logs and verify environment stability.
• Hardware Familiarity: Experience testing physical devices or Point-of-Sale (POS) systems where hardware/software interaction is critical.
• Data Validation: Proficiency in SQL/MySQL and API testing (REST) Visa Sponsorship: You must currently possess valid and unrestricted U.S. work authorization to be considered for this role.
• Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
• How you'll work: This role is on-site Monday through Friday.
• Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity Salary Range $104,000.00 - $160,800.00 These pay ranges apply to employees in Sunnyvale, California.
• Pay ranges for employees in other states may differ.
• It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
• This position is not eligible for an annual incentive opportunity and is also not eligible to earn commissions.
• Thank you for considering employment with Fiserv.
• Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
• Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status
• any other category protected by law.
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