Software Engineering Associate Analyst - HIH - Evernorth
Cigna•16h ago
Hyderabad, IndiaOnsiteFull-timeEntry Level0-1 yrs exp
Top focus
Vp EngineeringSoftware EngineerSoftware Engineer IiEngineering ManagerDirector Engineering
- Software Engineering Associate Analyst Position Overview We are looking for enthusiastic and detail-oriented college graduates to join our Production Support team. In this role, you will help ensure the smooth operation of business-critical applications by monitoring systems, identifying issues
- supporting day-to-day application operations. This is a great opportunity to gain hands-on experience in application support, system monitoring
- incident handling while learning industry best practices in a real-time production environment. Responsibilities:
- Be a team contributor in a team of Engineers and Analysts in triaging technical and functional issues.
- Day-to-day ticket triage (coding skills), monitoring the ticket queues.
- Debugging production issues using Java / Spring Boot.
- Conduct regression checkouts, both ad hoc and planned.
- Create, coordinate, and track the resolution of stories required for fixing tickets.
- Monitoring jobs and reacting to job issues.
- Release checkout POCs.
- Ad hoc data research.
- On-call support, night shifts, available to work in one of four shifts. Rotation over weekends, with weekday comp offs. Knowledge on OpenShift / AWS Cloud technologies. Qualifications:
- College degree (Bachelor) in related technical areas or equivalent work experience.
- Basic knowledge of any of the following technologies: Java, TypeScript, MongoDB, Cloud technologies (AWS preferably)
- Strong analytical skills.
- Demonstrated ability to perform root cause analysis and suggest rectification options. Having any certifications is an added advantage Preferred Qualifications:
- College degree (BE or BTech) Preferably Computer background. Industry / Domain Experience Needed:
- Ability to navigate a geographically diverse team and communicate effectively.
- Familiarity with cloud-based architecture and its usage in complex applications.
- Passion for analysis and learning to grow, adapting to a fast-changing environment. Location & Hours of Work Full-time position, working 40 hours per week. Expected overlap with US hours as appropriate Primarily based in the Innovation Hub in Hyderabad, India Equal Opportunity Statement Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity
- inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
Required skills
JavaSpring BootTypeScriptMongoDBAWS